Emergency Care Operations Deputy Manager

Ncic; Carlisle, Whitehaven; Hybrid; GBP 49,000 - 57,000; Full time

Benefits offered by this job

27-day holiday scheme rising to 33

NHS Discounts

Salary Sacrifice schemes including leæ

Vivup counselling

Job summary

North Cumbria Integrated Care NHS Foundation Trust is seeking a Band 7 Deputy Service Manager to support the Emergency Care Collaborative's operational management and drive service improvements across sites in Carlisle and beyond.

You will assist the General Manager with performance, staff management, and governance, share responsibility for financial balance, and participate in shift patterns to meet service needs, with DBS clearance and relocation support as applicable.

Qualifications

• Excellent analytical skills with ability to grasp detail.
• Excellent communication, negotiation and presentation skills.
• Ability to effectively resolve conflict.
• Innovative and creative in producing future service developments.
• Leadership skills.
• Ability to priorities work to meet deadlines.

Responsibilities

• Assist the General Manager and Deputy General Managers with the operational management of the Emergency Care Collaborative.
• Hold delegated responsibility for key areas of service delivery, for example, operational and performance management in relation to constitutional standard waiting times and achieving financial balance.
• Actively support the achievement of objectives within both corporate and Collaborative agenda.
• Participate in any shift system which is associated with this role outside of normal working hours, in order to fulfil the requirements of the base service and also the wider Trust.
• At times Portfolios will change depending upon Trust requirements in the best interests in service delivery
• The post holder may be expected to work across multiple sites
• Provide operational management for the whole Trust if required
• Deputise for the Service Manager as designated
• Responsibility is held for the effective management of staff in HR issues, including recruitment, appraisal, grievance, disciplinary and sickness absence.
• Support delivery of the maintenance and successful achievement of local and national performance management targets.
• Ensure that ward/departments maintain the highest standards and performance requirements under corporate and clinical governance procedures.
• Support improvement / developments of service.

Skills

Analytical thinking

Communication

Negotiation

Presentation

Conflict resolution

Leadership

Prioritisation

Education

Management diploma or equivalent

Tools

EITS IT skills

Job description

North Cumbria Integrated Care NHS Foundation Trust is seeking a Band 7 Deputy Service Manager to support the Emergency Care Collaborative's operational management and drive service improvements across sites in Carlisle and beyond.

You will assist the General Manager with performance, staff management, and governance, share responsibility for financial balance, and participate in shift patterns to meet service needs, with DBS clearance and relocation support as applicable.