EMEA Technical Support Engineer - Data Analytics Platform

Sigma Computing; Greater London; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Equity

Generous health benefits

Flexible time off policy

Paid bonding time for new parents

Traditional and Roth 401k

Commuter and FSA benefits

Lunch Program

Dog friendly office

Job summary

A leading cloud analytics software company in the UK is seeking a Technical Support Engineer to join its award-winning team. This role involves assisting customers with complex challenges using the Sigma platform, collaborating closely with product and engineering teams. Candidates should possess strong SQL skills and a background in data analytics support. The position offers a competitive salary along with generous health benefits, equity, and flexible time off policies.

Qualifications

• Industry experience supporting enterprise products for data analytics.
• Proficient in data modeling concepts.
• Ability to properly chart data into logical visualizations.

Responsibilities

• Assist with diagnosis and resolution of complex technical issues.
• Develop best practices and tools for diagnosing issues.
• Collaborate with cross-functional groups for a first-class user experience.

Skills

Supporting enterprise products for data analytics

SQL proficiency

Excellent verbal and written communication skills

Strong collaboration skills

Education

Bachelor’s degree in Computer Science or related field

Tools

Snowflake

Databricks

Redshift

BigQuery

GCP

AWS

Job description

A leading cloud analytics software company in the UK is seeking a Technical Support Engineer to join its award-winning team. This role involves assisting customers with complex challenges using the Sigma platform, collaborating closely with product and engineering teams. Candidates should possess strong SQL skills and a background in data analytics support. The position offers a competitive salary along with generous health benefits, equity, and flexible time off policies.