EMEA TAM Manager: Lead, Scale, and Elevate Top Accounts

Stripe; Greater London; On-site; GBP 90,000 - 135,000; Full time

Benefits offered by this job

Equity

Bonuses

Retirement plans

Health benefits

Wellness stipend

Job summary

Stripe is looking for an EMEA-based leader to mentor, lead, and grow the Technical Account Management team. This manager will lead a group of high-performing Stripes serving top Platform and direct merchants across EMEA, shaping strategy and prioritizing work with data and user feedback.

Office location is Dublin HQ. The role includes cross-functional collaboration with GTM, Product, Engineering, and Professional Services, plus mentoring and recruiting to scale the organization.

Qualifications

• 7+ years of experience in professional services, customer success, solutions architecture, or technical account management programs.
• 3+ years of people management experience, leading senior technical ICs.
• Experience with strategic accounts.

Responsibilities

• Hire and grow a high-performing TAM team.
• Shape strategy for Stripe's largest segment in EMEA.
• Collaborate with GTM, Product, Engineering to deliver end-to-end solutions.
• Guide the TAM organization to deliver outstanding service experiences.
• Be an advocate for Stripe users and drive cross-functional improvements.

Skills

Professional services

Customer success

Solutions architecture

Technical account management

Job description

Stripe is looking for an EMEA-based leader to mentor, lead, and grow the Technical Account Management team. This manager will lead a group of high-performing Stripes serving top Platform and direct merchants across EMEA, shaping strategy and prioritizing work with data and user feedback.

Office location is Dublin HQ. The role includes cross-functional collaboration with GTM, Product, Engineering, and Professional Services, plus mentoring and recruiting to scale the organization.