EMEA RFP & Proposals Lead (Revenue Ops)

Segment (Twilio); Greater London; On-site; GBP 45,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Equity

Health benefits

Wellness programs

Parental leave

Job summary

Segment (Twilio) is seeking an experienced RFP Specialist on the Revenue Operations team to lead proposal responses for the EMEA region, aligning with go-to-market strategies and deal priorities.

You will coordinate RFPs/RFIs, manage ITQs for audit/compliance, and work with Sales, Product, and Compliance to ensure timely, accurate responses that reflect the company’s brand and value proposition.

Qualifications

• 3+ years of proven experience in proposal management, RFP response, or a similar role in a B2B SaaS environment.
• Outstanding written and oral communication skills with the ability to develop clear, concise, and compelling value messages.
• Strong project management and organisational skills with the ability to manage multiple concurrent projects under tight deadlines.
• Proven ability to quickly learn complex technical products and translate functionality into business value.
• Experience working cross‑functionally with Sales, Product, and Technical teams.
• Proficiency in Google and Microsoft Office Suite and proposal management tools.

Responsibilities

• Coordinate, create, and deliver RFPs, RFIs, and questionnaires to increase win rates.
• Complete ITQs for audit and compliance purposes.
• Manage RFP/ITQ response workflow with delegation, tracking, and stakeholder communication.
• Handle multiple projects and meet deadlines.
• Interpret questions and craft targeted responses using library content and SME input.
• Ensure responses reflect GTreasury’s brand and value proposition.

Skills

Proposal management

RFP response

Project management

Cross-functional collaboration

Technical translation

Communication skills

Tools

Loopio

Salesforce

Google Workspace

Microsoft Office

Job description

Segment (Twilio) is seeking an experienced RFP Specialist on the Revenue Operations team to lead proposal responses for the EMEA region, aligning with go-to-market strategies and deal priorities.

You will coordinate RFPs/RFIs, manage ITQs for audit/compliance, and work with Sales, Product, and Compliance to ensure timely, accurate responses that reflect the company’s brand and value proposition.