EMEA Regulatory Enablement & Change Leader

JP Morgan Chase; Greater London; Hybrid; GBP 120,000 - 180,000; Full time

Job summary

JP Morgan Chase in London/Bournemouth seeks a Head of Business and Regulatory Enablement for Europe, Middle East and Africa. You will set the governance framework, run exec forums, and translate regulatory demands into production-ready operating models across Loan Operations.

You will lead a small, high-impact team and partner with Product, Technology, Operations, and Risk and Control to improve delivery discipline, resilience, and oversight, aligning with global standards.

Qualifications

• Senior operating model leadership with risk and control judgement in regulated settings.
• Experience designing and running governance frameworks with intake, prioritisation, readiness criteria, and steering forums.
• Proven track record delivering complex change into production teams with disciplined execution.
• Ability to influence senior stakeholders across Product, Technology, Operations, and Risk and Control.
• Experience translating regulatory and market expansion requirements into implemented processes, controls, training, and reporting.

Responsibilities

• Set the regional strategy and execution framework for business readiness and controlled change delivery across Loan Operations.
• Establish an end-to-end portfolio governance model covering intake, prioritisation, readiness checkpoints, decisioning, escalation, and post-implementation review.
• Run senior decision forums and structured routines enabling timely approvals, transparent trade-offs, and clear accountability.
• Translate regulatory and market expansion requirements into production-ready operating model outcomes (process, controls, training, reporting).
• Ensure governance artefacts, decisions, and oversight routines are audit- and exam-ready.
• Define KPIs and control metrics evidencing operational effectiveness and delivery performance.
• Lead cross-functional delivery coordination across Product, Technology, Operations, and Risk and Control.
• Partner with Technology and Product to prioritise transformation opportunities improving efficiency, resilience, and control.
• Align governance standards with global and regional counterparts to drive consistency and reuse.
• Develop team capability and succession depth through coaching and clear standards for adoption.
• Represent the function in executive groups focused on performance, efficiency, resilience, and strategic execution.

Skills

Senior leadership

Regulatory risk

Governance design

Cross-functional leadership

Stakeholder management

Audit readiness

Performance metrics

Transformation delivery

Coaching/People leadership

Job description

JP Morgan Chase in London/Bournemouth seeks a Head of Business and Regulatory Enablement for Europe, Middle East and Africa. You will set the governance framework, run exec forums, and translate regulatory demands into production-ready operating models across Loan Operations.

You will lead a small, high-impact team and partner with Product, Technology, Operations, and Risk and Control to improve delivery discipline, resilience, and oversight, aligning with global standards.