EMEA MEP Lead

Jones Lang LaSalle Incorporated; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

Jones Lang LaSalle Incorporated (JLL) seeks an EMEA MEP Lead to direct the engineering services across the London, Dublin, Germany and Madrid portfolio. You will manage hard services delivery, lead site teams and drive value through sustainability and cost control.

In this senior role you will partner with clients, internal teams and service partners to ensure service quality, compliance and continuous improvement across the UK portfolio.

Qualifications

• Experience delivering technical FM services in fast-paced environments.
• Proven ability to lead virtual and on-site teams.
• Track record managing hard services and budgets.

Responsibilities

• Lead Hard Services management across the cluster including budgets, procurement and governance.
• Develop and implement consistent maintenance practices across sites.
• Provide technical support for leased spaces as required.
• Lead regional contracting efforts for technical products/services.
• Monitor SLA/KPI performance and ensure contractual commitments are met.
• Drive cost reduction and sustainability programs using data-driven insights.

Skills

Facilities Management

Hard Services Leadership

Budgeting & Cost Control

Stakeholder Engagement

Team Leadership

Education

Technical qualifications or Authorized Person (preferred)

Job description

**JLL empowers you to shape a brighter way**.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.**EMEA MEP Lead** **Location:** London, Dublin, Germany or Madrid **What this job involves;** The EMEA MEP Lead will be responsible for the management and delivery of all engineering Services, leading on all technical aspects of facilities services across portfolio. The role will be accountable for the Hard Services delivery and provide leadership to all sites across the region, ensuring delivery of their objectives and the implementation of property-specific operating strategies that achieve the required standards. The EMEA MEP Lead will work closely with both the account and local client team, responding to requests in a timely and detail-oriented manner. Ensuring exceptional customer service is provided to both internal and external clients and key stakeholders. **What your day to day will look like:** * Lead Hard Services Management across the cluster (budgets, schedules, procurement, quality & risk, statutory compliance and governance)* Develop and implement consistent maintenance management practices across sites. Lead service partners and teams in driving performance and best practice to ensure exceptional service delivery* Provide technical support for client’s leased space as required* Lead sourcing in the area of regional contracts for technical products or services. Support JLL and client’s business pursuits* Accountable for the JLL Engineering Operations Audit program* Drive and deliver innovative cost reduction or sustainability programs* Deliver improvement strategies using quantifiable data driven information from all available technology platforms* Work with the account EMEA Sustainability Manager to identify energy management best practices and innovations that are applicable within the Client account* Accountable for all engineering budgets within the UK portfolio working with the site facilities managers and forecasts and in accordance to the financial timetable* Lead the UK engineering function in support of all client accreditations and certifications (e.g. Client ISO50001, ISO550001 certification)* Communicate regularly with the Client team to build and maintain relationships and work with key business partners and cross functional groups* Manage internal and external Service Level Agreements (SLA) and Key* Performance Indicators to ensure contractual commitments are met or exceeded* Promote high level of customer service to ensure and drive best practices* Ensure business continuity plans are carried out as required to maintain minimum service disruption* Other duties as requested by the EMEA Account Director in order to meet the changing needs and demands of the business* All the time working in accordance with health and safety measures and promoting best practice amongst colleagues, contractors and vendors* Conduct risk assessments and follow safety protocols, keeping up to date with latest legislation and trends **Required Skills & Qualifications** * You have direct experience in delivering technical Facilities Management services within a fast paced, high profile environment* You have worked in a similar role and have skills to lead and influence others including virtual teams* You have a track record in the management of Hard Services, preferably in both self-delivered and outsourced engineering services contracts* You have experience in financial management and budgeting, identifying cost savings/avoidance* You are able to build and maintain positive client relations and network at all levels* You are able to audit your own work* You are open and have good communication skills* You are proficient with Word and Excel and have a keen interest in technology You strive for excellence in what you do and share ideas for improvement* You are organized, work efficiently and can meet tight deadlines with professionalism and service focused approach* You are adaptable to work to requests and projects that may vary* You have a Technical or/and Authorised Person (preferred) qualifications