EMEA IT Automation & Operations Engineer

TikTok; City Of London; On-site; GBP 80,000 - 100,000; Full time

Benefits offered by this job

Creative work environment

Diversity and Inclusion initiatives

Job summary

A leading technology company based in London is seeking an IT Service Operation and Automation Engineer to ensure seamless IT infrastructure management. The role requires extensive experience in enterprise environments, a strong background in automation and AI operations, and excellent communication skills. This position offers a chance to be part of a dynamic team focused on driving operational excellence and innovation.

Qualifications

• Extensive experience operating enterprise-grade infrastructure across multi-country environments.
• Demonstrable leadership in delivering automation, scripting or AI-enhanced operations.
• Strong grasp of ITIL principles, CAB participation, and infrastructure governance.

Responsibilities

• Support operational resilience and performance tuning of enterprise infrastructure.
• Build, deploy, and maintain automation frameworks to enhance service delivery.
• Champion change governance and ensure compliance with policies.

Skills

Enterprise-grade infrastructure management

Automation and AI-driven operations

ITIL principles understanding

Documentation and communication skills

Education

Bachelor’s degree in IT, Engineering or related field

Tools

Bash

Python

Node.js

Job description

A leading technology company based in London is seeking an IT Service Operation and Automation Engineer to ensure seamless IT infrastructure management. The role requires extensive experience in enterprise environments, a strong background in automation and AI operations, and excellent communication skills. This position offers a chance to be part of a dynamic team focused on driving operational excellence and innovation.