EMEA IFM Platform Leader — Strategy & Growth

Cushman & Wakefield; City Of London; On-site; GBP 150,000 - 210,000; Full time

Job summary

Cushman & Wakefield is seeking an experienced EMEA IFM Platform Lead in London to drive the platform strategy, governance, and service excellence for Global Occupier Services. This senior role requires leadership across multiple markets, collaboration with sales and solutions teams, and a focus on operational resilience and risk management.

The ideal candidate will have deep FM leadership, strong stakeholder relationships, and proven capability to deliver organic growth while maintaining high

Qualifications

• 15+ years of demonstrated Facilities Management leadership experience.
• Proficiency with MS Office and internet research for reporting.
• Ability to lead across multiple countries in the EMEA region.

Responsibilities

• Lead platform strategy and operating model for EMEA IFM across clients and markets.
• Ensure service delivery excellence with SLA/KPI oversight and risk management.
• Develop client relationships, support growth and cross-sell across service lines.

Skills

Leadership

Strategic planning

Multi-country ownership

Relationship management

Communication

Organizational skills

Travel readiness

MS Office

Data & BI awareness

Tools

Asset management/CMMS

MS Office Suite

Internet research

Job description

Cushman & Wakefield is seeking an experienced EMEA IFM Platform Lead in London to drive the platform strategy, governance, and service excellence for Global Occupier Services. This senior role requires leadership across multiple markets, collaboration with sales and solutions teams, and a focus on operational resilience and risk management.

The ideal candidate will have deep FM leadership, strong stakeholder relationships, and proven capability to deliver organic growth while maintaining high