EMEA HR Leader: Talent, Inclusion & Change

Sitel; Ambleside; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading customer experience firm is seeking an HRBP EMEA to provide strategic HR leadership across 16 EMEA countries. This senior role will oversee talent management initiatives, engage employees, and ensure compliance with local legislation. The ideal candidate will have extensive international HR experience, strong business acumen, and exceptional communication skills. A university degree in HR or related field, along with relevant certifications, is required. This position is based in the United Kingdom.

Qualifications

• Extensive international HR experience with exposure to multi‑country/regional operations.
• Strong business acumen to translate corporate goals into HR initiatives.
• Exceptional communication and stakeholder management skills at senior leadership levels.

Responsibilities

• Provide strategic oversight and HR leadership across 16 EMEA countries.
• Drive employee engagement and belonging strategies for a diverse workforce.
• Lead the consistent implementation of HR policies and initiatives tailored for EMEA.

Skills

International HR experience

Strong business acumen

Expertise in employment law

Exceptional communication skills

Cultural intelligence

Proficiency in English

Fluency in Spanish, French or other European languages

Education

University Degree in Business, Arts or HR

Master's degree in human resources

CIPD, SHRM or HCI certifications

Job description

A leading customer experience firm is seeking an HRBP EMEA to provide strategic HR leadership across 16 EMEA countries. This senior role will oversee talent management initiatives, engage employees, and ensure compliance with local legislation. The ideal candidate will have extensive international HR experience, strong business acumen, and exceptional communication skills. A university degree in HR or related field, along with relevant certifications, is required. This position is based in the United Kingdom.