EMEA Head of Retail & E-Comm CoE

Abbott; Maidenhead; On-site; GBP 120,000 - 190,000; Full time

Job summary

Abbott in Maidenhead leads the EMEA Centre of Excellence for Retail Sales, managing a $500M+ portfolio across offline and eCommerce channels, with a mandate to double revenue and elevate sales excellence across Europe, Africa and emerging markets.

You will head a cross‑functional team to drive strategic execution, customer engagement, revenue growth and market expansion, while contributing to global commercial excellence initiatives.

Qualifications

• Progressive experience in retail, eCommerce, or commercial leadership roles.
• Proven track record in developing and executing commercial strategies.
• Deep understanding of digital commerce and retail operations across markets.
• Strong analytical mindset translating data into strategic decisions.
• Experience in healthcare, nutrition, or FMCG is preferred.

Responsibilities

• Lead regional commercial strategies including 4Ps and launches.
• Drive revenue growth, pricing and ROI-based investments.
• Coach cross-functional teams and manage stakeholder relationships.
• Expand into new distribution channels and omnichannel commerce.
• Represent EMEA in global commercial excellence initiatives.

Skills

Retail leadership

Ecommerce

Strategic thinking

Cross-functional leadership

Data analytics

Stakeholder management

Healthcare FMCG

Education

Bachelor's degree

MBA

Tools

Excel

Power BI

CRM systems

Job description

JOB DESCRIPTION:

Role Overview

We are seeking a visionary and commercially astute leader to head the EMEA Centre of Excellence for Retail Sales, a $500M+ portfolio spanning both offline and eCommerce channels. This high-impact role will shape and execute the commercial strategy across Europe, Africa, and emerging global markets, with a mandate to double revenue and elevate sales excellence across the region.

As the architect of our retail transformation, you will lead a cross‑functional team to drive strategic execution, customer engagement, revenue growth, and market expansion. You will also play a pivotal role in global commercial excellence initiatives across ANI’s international markets.

Key Responsibilities

1. Commercial Strategy & Sales Excellence

• Lead the design and execution of regional commercial strategies, including 4Ps planning, performance management, advanced sales training, and new product launches.
• Champion customer‑centric excellence through joint business planning, negotiation strategies, and best‑in‑class retail execution.
• Drive revenue growth management initiatives including pricing optimisation, gross‑to‑net analysis, and ROI‑based investment planning.
• Optimise distributor and merchandiser performance through robust analytics and KPI frameworks.
• Leverage retail data and insights to inform strategic decisions and drive continuous improvement.

2. Growth Acceleration & Market Expansion

• Act as a growth catalyst, partnering with local market leaders to build data‑driven business cases that unlock new distribution channels and deepen market penetration.
• Lead commercial readiness for a robust innovation pipeline across Ensure, PediaSure, and Glucerna, ensuring successful launches in-store and online.
• Spearhead geographic expansion into France, Benelux, and other high‑potential markets, with a focus on eCommerce acceleration and omnichannel excellence.

3. Global Collaboration & Special Projects

• Represent EMEA in global ANI commercial excellence workstreams, contributing to international initiatives in eCommerce, gross‑to‑net optimisation, and sales capability building.
• Lead special projects to address business challenges or capitalise on emerging opportunities, providing strategic guidance and hands‑on support to local markets.

Candidate Profile

Experience & Expertise

• Progressive experience in retail, eCommerce, or commercial leadership roles within fast‑paced, growth‑oriented environments.
• Proven track record in developing and executing commercial strategies that drive measurable business impact.
• Deep understanding of digital commerce, retail operations, and how to scale them across diverse markets.
• Strong analytical mindset with the ability to translate data into actionable insights and strategic decisions.
• Experience in healthcare, nutrition, or FMCG sectors is preferred.

Leadership & Skills

• Strategic thinker with a hands‑on approach and a bias for action.
  Exceptional cross‑functional leadership and stakeholder management skills.
• Strong project management capabilities with a track record of delivering complex initiatives on time and within budget.
• Comfortable navigating ambiguity and driving change in matrixed, global organizations.

Education

• Bachelor’s degree in Business, Marketing, or a related field; MBA or equivalent advanced degree is a plus.
• Proficient in business tools and analytics platforms (e.g., Excel, Power BI, CRM systems).

Why Join Us?

This is a rare opportunity to lead a high‑growth, high‑visibility function at the heart of our EMEA strategy. You’ll work with passionate teams, shape the future of retail nutrition, and make a meaningful impact on the health and lives of millions.

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Sales Support & Administration

DIVISION:

ANI International Nutrition

LOCATION:

United Kingdom > Maidenhead : Abbott House

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Yes, 25 % of the Time

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)