Ecommerce Manager, Europe

Glanbia Nutritionals, Inc.; Greater London; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Staff discounts

Health insurance

Generous family leave policy

Competitive salary

Job summary

Glanbia seeks an E-commerce Manager to drive growth across online marketplaces and DTC from its London base. You will lead commercial strategy, pricing, and campaigns, collaborating with media, content, data & analytics, and market teams to deliver best-in-class brand and shopper experiences.

This role reports to the Head of DTC and spans Europe, requiring strong networking and cross-functional leadership to influence across a multi-regional stakeholder network.

Qualifications

• Proven experience in e-commerce, online account management, or digital commerce within CPG/FMCG.
• Strong commercial acumen with experience managing revenue and profitability and knowledge of forecasting, managing a P&L and performance management.
• Experience working with retail media, digital shelf analytics, and performance data.
• High learning agility, and curious and passionate in the area of digital.
• Ability to drive Strategy through to Execution, working with teams, agencies and markets to execute the plan.
• Data-driven mindset with the ability to translate insights into action.
• Strong in communication, relationship building, stakeholder management and influencing.

Responsibilities

• Implement online strategies to drive performance, engagement and retention.
• Monitor KPIs and optimise the online shopping experience to maximise growth.
• Develop pricing strategies and promotions to drive sales and margins.
• Create growth strategies across Commercial, Content and Community initiatives.
• Provide strategic recommendations to markets.
• Balance short-term performance with long-term value and brand equity.

Skills

E-commerce

Amazon

DTC

P&L management

Forecasting

Retail media

Digital shelf analytics

Data-driven

Stakeholder management

Communication

Cross-functional collaboration

Job description

Join this dynamic team focused on delivering better nutrition for every step of life's journey

The Opportunity

Are you excited to work in a fast paced, dynamic environment? Do you have the skills and passion to build brands brilliantly online? Are you ready for a role that allows you to be innovative and build new capabilities, and where you can see your impact every single day? And are you passionate about shaping the future of Digital at the world’s leading Sports Nutrition Company?

The E-Commerce Manager is responsible for driving sustainable and profitable growth across the online ecosystem, namely Marketplaces (Amazon) and DTC. This role plays a critical part in accelerating both digital and digitally influenced sales through strong commercial leadership, strategic partnership management, and best-in-class e-commerce execution.

The role requires a highly collaborative and future-focused mindset, working cross-functionally with media, content, data & analytics, RGM, supply chain, and market teams to deliver best-in-class brand and shopper experiences to our consumers online. The successful candidate will combine strong commercial rigor with a deep understanding of the evolving digital commerce landscape to unlock growth opportunities and drive competitive advantage.

This role will be based in London, reporting to the Head of DTC. The remit will span across Europe so the candidate will need strong networking and communication skills to navigate and influence across a complex multi-functional and geographical stakeholder network. The role will work closely with the E-Commerce Europe COE team as well as Digital resource in Markets and Central Functions. We are looking for an digital expert and a strategic thinker who can challenge the status quo and take our digital business to the next level. The candidate needs to be commercially minded, with a strong growth mindset, excellent leadership skills, and a natural ability to inspire and galvanize teams.

Responsibilities

• Implement strategies to drive online performance, customer engagement and retention.
• Monitor performance, track KPIs, and optimise the online shopping experience to maximise growth and customer value.
• Develop and manage pricing strategies and promotional offers to drive sales and optimise margins.
• Develop growth strategies, to build the brand through Commercial, Content and Community initiatives.
• Provide strategic recommendations and guidance to markets.
• Balance short-term performance with long-term value creation and brand equity.

Trade & Campaign Planning & Execution

• Execute digital marketing campaigns and product launches with local markets, aligning with their business goals.
• Coordinate the trade calendar across multiple regions, ensuring consistency, maximising impact of activations and key trade events.
• Collaborate with In Market teams, Supply and Merchandisers to ensure product availability and best in class customer service.
• Use customer feedback, search data, on site data, and reviews to improve product content, identify trends, and support trading decisions.
• Implement go-to-market strategies for product launches, promotions, and campaigns.
• Establish KPIs and best practices to optimise market impact and improve efficiency across regions

Media, Content, Digital Shelf & Performance Optimisation

• Work closely with media and content teams to optimise traffic, conversion, and overall digital performance.
• Collaborate closely with Performance Marketing team to drive performance of GPN brands, ensuring seamless executions aligned to trade plans.
• Leverage digital shelf analytics and search insights to improve discoverability, content quality, and conversion.
• Champion a test-and-learn mindset to continuously improve performance.

Insight & Analytics

• Partnership with COE Data, Analytics & Insights team to identify opportunities, diagnose performance gaps, and shape strategic recommendations
• Drive a data-led approach to forecasting, planning, and decision making
• Translate complex data into clear commercial actions and business narratives

Cross-Functional Collaboration & Communication

• Build strong partnerships across markets, COE teams, supply chain, finance, marketing, and external partners
• Ensure clear communication and alignment across stakeholders to enable execution excellence
• Act as a key connector between local market needs and central e-commerce capabilities

The Skills you will bring to the team

• Proven experience in e-commerce, online account management, or digital commerce within CPG/FMCG. Strong understanding of Amazon, DTC, and online retail ecosystems.
• Strong commercial acumen with experience managing revenue and profitability and knowledge of forecasting, managing a P&L and performance management.
• Experience working with retail media, digital shelf analytics, and performance data.
• High learning agility, and curious and passionate in the area of digital.
• Ability to drive Strategy through to Execution, working with teams, agencies and markets to execute the plan.
• Data-driven mindset with the ability to translate insights into action.
• Strong in communication, relationship building, stakeholder management and influencing.
• Collaborative and adaptable – able to think big picture and also drive hands on execution, flexing objectives as priorities shift.
• Results-oriented mindset with a focus on continuous improvement and optimization and a relentless in pursuit of growth.
• Experience working in a fast-paced, dynamic environment, preferably within the technology or e-commerce industry.
• Passionate about the Sports Nutrition category and being part of a high performing team.

Where and how you will work

The opportunity will be based in London with hybrid working arrangements available which offer you a greater choice in how you work and live, giving you a better work-life balance.

What we would like to offer you!

The opportunity to develop your career on a global stage, continuous learning through an on-demand learning platform, and a competitive compensation package including staff discounts, generous family leave policy, health insurance, competitive salary.

About Glanbia

Glanbia is a better nutrition company with three divisions: Performance Nutrition, Health & Nutrition and Dairy Nutrition. Collectively and with our partners we offer an incredible breadth of expertise in nutrition. We employ a team of 5800 people, work with global food and beverage companies, and sell our award-winning and market-leading brands and ingredients in more than 100 countries worldwide

At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a variety of candidates, we will give your application consideration, without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

At Glanbia, our culture celebrates individuality, knowing that together we are more.