EMEA Field Applications Engineer — Remote/Hybrid Travel 50%

iO Associates; Belfast City District; Hybrid; GBP 55,000 - 85,000; Full time

Job summary

iO Associates is seeking an experienced Field Applications Engineer to join a growing global technology company’s EMEA sales team. You will be the primary technical interface to partners and customers across the region, supporting pre-sales and post-sales activities with a consultative approach.

Based in the UK with flexible remote options, you will travel up to 50% across EMEA and collaborate with Engineering, Sales and Operations to shape product direction and deliver testing solutions for

Qualifications

• Ability to learn products quickly and become a credible technical expert.
• 3+ years supporting products/protocols used in Ethernet networks.
• Degree in Engineering, Physics, Computer Science (or equivalent).
• Customer-facing technical experience.
• Programming/scripting experience (ideally Python).
• Strong troubleshooting/problem-solving mindset.
• Excellent written and verbal communication able to explain complex topics to varied audiences.
• Independent, self-starter approach; adaptable and able to prioritise in changing environments.
• Knowledge of Ethernet networking and/or synchronisation testing (preferred).

Responsibilities

• Build deep understanding of product lines, specifications, and real-world applications.
• Gather and analyse customer technical requirements and map them to solutions.
• Provide pre-sales and post-sales technical support in a consultative style, including:
• assessing product fit vs customer requirements
• helping define testing requirements
• supporting test topology / measurement configuration design
• debugging, issue analysis, results interpretation
• delivering technical training (remote + onsite)
• Partner internally with Engineering, Sales, Marketing and Operations to feed customer/market requirements into product direction
• Support customer visits, trade fairs and interoperability events (plugfests)
• Contribute technical input to commercial proposals and opportunity identification

Skills

Ethernet networks

Troubleshooting

Python

Customer-facing

Pre-sales support

Communication

Education

Engineering degree

Physics

Computer Science

Job description

iO Associates is seeking an experienced Field Applications Engineer to join a growing global technology company’s EMEA sales team. You will be the primary technical interface to partners and customers across the region, supporting pre-sales and post-sales activities with a consultative approach.

Based in the UK with flexible remote options, you will travel up to 50% across EMEA and collaborate with Engineering, Sales and Operations to shape product direction and deliver testing solutions for