EMEA Contracts Systems Specialist – Hybrid

6010-Biosense Webster Inc. Legal Entity

Churwell

Hybrid

GBP 50,000 - 70,000

Full time

6 days ago

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Job summary

Johnson & Johnson is recruiting for a Professional, EMEA Contracts Systems Specialist. The role focuses on delivering and improving contract systems across the EMEA region, partnering with Commercial, Finance, Legal, and Sales Operations to translate business needs into scalable technology solutions.

The position emphasizes governance, compliance, and system integrity, with hybrid locations in the UK and Ireland.

Qualifications

Education: Bachelor’s degree required (Information Systems, Business, Finance, Supply Chain, or related field).
Master’s degree or MBA preferred.
Experience and Skills: 2–4 years of experience supporting commercial, contracts, pricing, or revenue‑related systems in an IT or business analyst role.
Technical skills in business systems analysis, including requirements documentation, UAT support, and basic data analysis (e.g., SQL, reporting tools, or system queries).
Working knowledge of contract lifecycle management (CLM) concepts and commercial processes.
Strong business skills in stakeholder communication, problem solving, and process improvement.
Ability to manage multiple priorities while supporting operational stability and enhancement delivery.
Leadership skills demonstrated through influencing without authority, collaborative teamwork, and accountability for deliverables.
Preferred: Experience with commercial or contracts platforms (e.g., CLM, pricing, ERP, CRM integrations).
Exposure to Agile or product‑based delivery models and backlog management.
Experience supporting regulated or highly controlled environments, including audit and compliance considerations.
Strong analytical skills with the ability to translate data insights into business recommendations.
Emerging leadership capability, including mentoring peers or leading small initiatives or workstreams.
Other: Language: English proficiency required.
Travel: Up to 10%, primarily domestic.
Certifications: No required certifications; relevant IT or business analysis certifications preferred.

Responsibilities

Partner with Commercial Technology product owners and business stakeholders to support contracts and pricing systems, including requirements gathering, configuration support, and solution validation.
Analyze business processes related to contract creation, approval, execution, and maintenance, identifying opportunities for system and process improvements.
Translate business requirements into functional specifications, user stories, and acceptance criteria for technology enhancements.
Lead the application of AI, advanced analytics, and automation to modernize commercial platforms, enhancing customer engagement, pricing and revenue optimization, and data‑driven decision‑making while driving scalable and compliant commercial execution across sales, marketing, and customer operations.
Support system testing activities, including UAT coordination, defect triage, and validation of fixes prior to production deployment.
Collaborate with IT partners to ensure data integrity, system integrations, and performance across connected commercial platforms.
Provide operational support, issue analysis, and root‑cause investigation for contracts system incidents and user inquiries.
Develop and maintain process documentation, job aids, and training materials to support end‑user adoption and compliance.
Ensure solutions align with Johnson & Johnson Credo values, internal controls, and applicable regulatory and compliance standards.