Professional, EMEA Contracts Systems

Johnson & Johnson Co.; Leeds; Hybrid; GBP 50,000 - 80,000; Full time

Job summary

Johnson & Johnson is seeking a Professional, EMEA Contracts Systems to support delivery and continuous improvement of commercial contracts and pricing technology across the EMEA region.

Alternate Hybrid locations may be considered at Leeds, Ringaskiddy or Loughbeg. You will partner with Commercial, Finance, Legal and Sales Ops to translate business needs into system capabilities, ensuring contract accuracy and driving adoption.

Qualifications

• 2–4 years of experience supporting commercial, contracts, pricing, or revenue-related systems in an IT or business analyst role.
• Technical skills in business systems analysis, including requirements documentation, UAT support, and basic data analysis (e.g., SQL, reporting tools, or system queries).
• Working knowledge of contract lifecycle management (CLM) concepts and commercial processes.
• Experience with regulated or highly controlled environments, including audit and compliance considerations.

Responsibilities

• Partner with Commercial Technology product owners and business stakeholders to support contracts and pricing systems, including requirements gathering, configuration support, and solution validation.
• Analyze business processes related to contract creation, approval, execution, and maintenance, identifying opportunities for system and process improvements.
• Translate business requirements into functional specifications, user stories, and acceptance criteria for technology enhancements.
• Lead the application of AI, advanced analytics, and automation to modernize commercial platforms, enhancing customer engagement, pricing and revenue optimization, and data-driven decision-making while driving scalable and compliant commercial execution across sales, marketing, and customer operations.
• Support system testing activities, including UAT coordination, defect triage, and validation of fixes prior to production deployment.
• Collaborate with IT partners to ensure data integrity, system integrations, and performance across connected commercial platforms.
• Provide operational support, issue analysis, and root-cause investigation for contracts system incidents and user inquiries.
• Develop and maintain process documentation, job aids, and training materials to support end-user adoption and compliance.
• Ensure solutions align with Johnson & Johnson Credo values, internal controls, and applicable regulatory and compliance standards.

Skills

Stakeholder communication

Problem solving

Process improvement

Leadership

Analytical reasoning

Education

Bachelor’s degree in Information Systems, Business, Finance, Supply Chain, or related field

Master’s degree or MBA

Tools

SQL

Reporting tools

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function: Technology Product & Platform Management

Job Sub Function: Technical Product Management

Job Category: Scientific/Technology

All Job Posting Locations: Leeds, West Yorkshire, United Kingdom

Job Description:

DePuy Synthes is recruiting for a Professional, EMEA Contracts Systems. Alternate Hybrid locations may be considered at Loughbeg, Ringaskiddy OR Leeds, UK.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

Loughbeg, Ringaskiddy - Requisition Number: R-086475

St. Anthony's Road, Leeds, UK - Requisition Number: R-090290

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

This role supports the delivery and continuous improvement of commercial contracts and pricing technology platforms that enable compliant, efficient, and scalable contracting across the EMEA business.

The Professional, EMEA Contracts Systems partners closely with Commercial, Finance, Legal, and Sales Operations teams to translate business needs into system capabilities, ensuring contract accuracy, operational efficiency, and strong user adoption. This role has a direct impact on revenue execution, compliance, and customer experience by ensuring contracts systems perform reliably and align with evolving business needs and reports into the DePuy Synthes Technology organization.

Key Responsibilities

• Partner with Commercial Technology product owners and business stakeholders to support contracts and pricing systems, including requirements gathering, configuration support, and solution validation.

• Analyze business processes related to contract creation, approval, execution, and maintenance, identifying opportunities for system and process improvements.

• Translate business requirements into functional specifications, user stories, and acceptance criteria for technology enhancements.

• Lead the application of AI, advanced analytics, and automation to modernize commercial platforms, enhancing customer engagement, pricing and revenue optimization, and data‑driven decision‑making while driving scalable and compliant commercial execution across sales, marketing, and customer operations.

• Support system testing activities, including UAT coordination, defect triage, and validation of fixes prior to production deployment.

• Collaborate with IT partners to ensure data integrity, system integrations, and performance across connected commercial platforms.

• Provide operational support, issue analysis, and root‑cause investigation for contracts system incidents and user inquiries.

• Develop and maintain process documentation, job aids, and training materials to support end‑user adoption and compliance.

• Ensure solutions align with Johnson & Johnson Credo values, internal controls, and applicable regulatory and compliance standards.

Qualifications

Education:

• Bachelor’s degree required (Information Systems, Business, Finance, Supply Chain, or related field).

• Master’s degree or MBA preferred.

Experience and Skills:

Required:

• 2–4 years of experience supporting commercial, contracts, pricing, or revenue‑related systems in an IT or business analyst role.

• Technical skills in business systems analysis, including requirements documentation, UAT support, and basic data analysis (e.g., SQL, reporting tools, or system queries).

• Working knowledge of contract lifecycle management (CLM) concepts and commercial processes.

• Strong business skills in stakeholder communication, problem solving, and process improvement.

• Ability to manage multiple priorities while supporting operational stability and enhancement delivery.

• Leadership skills demonstrated through influencing without authority, collaborative teamwork, and accountability for deliverables.

Preferred:

• Experience with commercial or contracts platforms (e.g., CLM, pricing, ERP, CRM integrations).

• Exposure to Agile or product‑based delivery models and backlog management.

• Experience supporting regulated or highly controlled environments, including audit and compliance considerations.

• Strong analytical skills with the ability to translate data insights into business recommendations.

• Emerging leadership capability, including mentoring peers or leading small initiatives or workstreams.

Other

• Language: English proficiency required.

• Travel: Up to 10%, primarily domestic.

• Certifications: No required certifications; relevant IT or business analysis certifications preferred.

For more information on how we support the whole health of our employees throughout their wellness, career, and life journey, please visit www.careers.jnj.com.

Required Skills

Agile Product Development, Analytical Reasoning, Coaching, Collaboration, Competitive Landscape Analysis, Critical Thinking, Customer Alignment, Demand Forecasting, Human-Computer Interaction (HCI), Organizing, Product Development, Product Improvements, Product Strategies, Requirements Analysis, Research and Development, Software Development Life Cycle (SDLC), Software Development Management, Stakeholder Management, Technical Credibility, Technical Writing, Technologically Savvy

Preferred Skills

Agile Product Development, Analytical Reasoning, Coaching, Collaboration, Competitive Landscape Analysis, Critical Thinking, Customer Alignment, Demand Forecasting, Human-Computer Interaction (HCI), Organizing, Product Development, Product Improvements, Product Strategies, Requirements Analysis, Research and Development, Software Development Life Cycle (SDLC), Software Development Management, Stakeholder Management, Technical Credibility, Technical Writing, Technologically Savvy