EMEA Contracts Systems Lead - Hybrid

Johnson & Johnson Co.; Leeds; Hybrid; GBP 50,000 - 80,000; Full time

Job summary

Johnson & Johnson is seeking a Professional, EMEA Contracts Systems to support delivery and continuous improvement of commercial contracts and pricing technology across the EMEA region.

Alternate Hybrid locations may be considered at Leeds, Ringaskiddy or Loughbeg. You will partner with Commercial, Finance, Legal and Sales Ops to translate business needs into system capabilities, ensuring contract accuracy and driving adoption.

Qualifications

• 2–4 years of experience supporting commercial, contracts, pricing, or revenue-related systems in an IT or business analyst role.
• Technical skills in business systems analysis, including requirements documentation, UAT support, and basic data analysis (e.g., SQL, reporting tools, or system queries).
• Working knowledge of contract lifecycle management (CLM) concepts and commercial processes.
• Experience with regulated or highly controlled environments, including audit and compliance considerations.

Responsibilities

• Partner with Commercial Technology product owners and business stakeholders to support contracts and pricing systems, including requirements gathering, configuration support, and solution validation.
• Analyze business processes related to contract creation, approval, execution, and maintenance, identifying opportunities for system and process improvements.
• Translate business requirements into functional specifications, user stories, and acceptance criteria for technology enhancements.
• Lead the application of AI, advanced analytics, and automation to modernize commercial platforms, enhancing customer engagement, pricing and revenue optimization, and data-driven decision-making while driving scalable and compliant commercial execution across sales, marketing, and customer operations.
• Support system testing activities, including UAT coordination, defect triage, and validation of fixes prior to production deployment.
• Collaborate with IT partners to ensure data integrity, system integrations, and performance across connected commercial platforms.
• Provide operational support, issue analysis, and root-cause investigation for contracts system incidents and user inquiries.
• Develop and maintain process documentation, job aids, and training materials to support end-user adoption and compliance.
• Ensure solutions align with Johnson & Johnson Credo values, internal controls, and applicable regulatory and compliance standards.

Skills

Stakeholder communication

Problem solving

Process improvement

Leadership

Analytical reasoning

Education

Bachelor’s degree in Information Systems, Business, Finance, Supply Chain, or related field

Master’s degree or MBA

Tools

SQL

Reporting tools

Job description

Johnson & Johnson is seeking a Professional, EMEA Contracts Systems to support delivery and continuous improvement of commercial contracts and pricing technology across the EMEA region.

Alternate Hybrid locations may be considered at Leeds, Ringaskiddy or Loughbeg. You will partner with Commercial, Finance, Legal and Sales Ops to translate business needs into system capabilities, ensuring contract accuracy and driving adoption.