EMEA Cloud Account Manager — AWS Growth & Onboarding

Automat-it; Greater London; Hybrid; GBP 65,000 - 95,000; Full time

Job summary

Automat-it, an AWS Premier Partner and MSP, is hiring an Account Manager to drive growth across the EMEA region. You will expand existing client relationships while identifying new opportunities within current accounts, managing a portfolio with a personal revenue target from London-based hybrid work.

You will build deep understanding of client needs, onboard new customers, and collaborate with AWS to optimize cloud performance and costs. Strong SaaS sales and C-level engagement are essential.

Qualifications

• 5+ years of experience in Customer Success or Account Management in a B2B SaaS company.
• 2+ years of experience selling complex cloud services (AWS/GCP/Azure).
• Track record of generating revenue and closing business.
• Experience with startups/ISV environments.
• Experience selling AWS services.
• Ability to engage with C-level executives.
• Excellent written and verbal English.
• Strong presentation and organizational skills.
• Ability to thrive in a fast-paced setting.
• Salesforce or HubSpot experience is a plus; AWS certification is advantageous.
• Knowledge of FinOps is a plus.

Responsibilities

• Oversee a portfolio of assigned customers, develop new business from existing clients, and meet sales goals.
• Onboard new customers and guide them through onboarding with training and resources.
• Identify cost optimization, upsell, cross‑sell, and renewal opportunities.
• Serve as primary point of contact and understand evolving customer needs.
• Relay customer feedback to internal teams for improvements.
• Encourage customers to participate in case studies, testimonials, or referrals.
• Maintain and develop strategic vendor relations with AWS.
• Attend business events to promote Automat-it.

Skills

Customer Success

Account Management

SaaS sales

AWS experience

C-level engagement

English fluency

Presentation skills

Organizational skills

Fast-paced environment

Salesforce or HubSpot

FinOps knowledge

AWS certifications (adv)

Tools

Salesforce

HubSpot

Job description

Automat-it, an AWS Premier Partner and MSP, is hiring an Account Manager to drive growth across the EMEA region. You will expand existing client relationships while identifying new opportunities within current accounts, managing a portfolio with a personal revenue target from London-based hybrid work.

You will build deep understanding of client needs, onboard new customers, and collaborate with AWS to optimize cloud performance and costs. Strong SaaS sales and C-level engagement are essential.