Email & Web Communications Lead for Member Engagement

Chartered Insurance Institute Group; Greater London; Hybrid; GBP 36,000 - 40,000; Full time

Job summary

Chartered Insurance Institute Group in London hybrid is seeking a Digital Communications Executive (Email & Web) to lead membership email campaigns and maintain membership content across websites.

You'll create compelling content, plan and deliver marketing activities, and use data to improve performance while preserving a consistent brand voice across channels.

Collaborate with marketing and digital teams in a fast-paced environment to engage members with high‑quality digital experiences.

Qualifications

• Experience creating email campaigns and web content.
• Strong copywriting with adaptable style.
• Proficiency in email marketing platforms and CMS.
• Ability to use data to measure performance and drive improvements.
• Excellent organisational skills and stakeholder collaboration.

Responsibilities

• Create and deliver compelling email campaigns and web content for members.
• Support planning and delivery of marketing and communications activity.
• Use data and analytics to monitor performance and inform improvements.
• Ensure a consistent brand experience across digital channels.
• Share best practices on email and web communications.

Skills

Digital marketing

Email campaigns

Copywriting

CMS platforms

Web content

Data analytics

Stakeholder management

Job description

Chartered Insurance Institute Group in London hybrid is seeking a Digital Communications Executive (Email & Web) to lead membership email campaigns and maintain membership content across websites.

You'll create compelling content, plan and deliver marketing activities, and use data to improve performance while preserving a consistent brand voice across channels.

Collaborate with marketing and digital teams in a fast-paced environment to engage members with high‑quality digital experiences.