Elite Sports Operations & Player Support Lead

City Football Group; Manchester; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

26 days annual leave + birthday leave

Private healthcare and dental cover

Health Cash Plan and 24/7 GP support

Company pension and life assurance

Free on-site parking and free meals

Job summary

City Football Group, based in Manchester, is seeking a permanent full-time role to support Manchester City Women’s first team operations and player care. You will create a responsive, player-centred environment, coordinating practical football activity and supporting players and families throughout their journey with the Club.

You will own home/away fixtures, travel, training logistics and onboarding, coordinating with internal teams to ensure safety, compliance and high standards across daily

Qualifications

• Experience delivering personalised operational or individual support services within elite sport, a high-performance environment or another complex setting.
• Proven ability to take ownership of operational activity and coordinate delivery across multiple internal and external stakeholders.
• Excellent organisation and planning skills, with the ability to manage competing priorities, anticipate requirements and adapt to change.

Responsibilities

• Take operational ownership of designated home and away fixtures, domestic and international travel, training and team logistics.
• Coordinate transport, accommodation and matchday requirements, anticipating changes and resolving issues to standards.
• Onboard players, manage relocation, administration, compliance and lifestyle support; act as a trusted point of contact for players and families.
• Collaborate with club departments and multidisciplinary teams to support safeguarding, welfare and records; escalate concerns when needed.

Skills

Operational delivery

Stakeholder coordination

Organisation & planning

Travel logistics

Record keeping

Communication & discretion

Job description

City Football Group, based in Manchester, is seeking a permanent full-time role to support Manchester City Women’s first team operations and player care. You will create a responsive, player-centred environment, coordinating practical football activity and supporting players and families throughout their journey with the Club.

You will own home/away fixtures, travel, training logistics and onboarding, coordinating with internal teams to ensure safety, compliance and high standards across daily