Electronic Support Engineer (Smart Home Technology)

ZipRecruiter; Theale; On-site; GBP 35,000 - 38,000; Full time

Job summary

Join Europe's leading smart home technology company as an Electronic Support Engineer. You'll provide vital support to installation teams, work remotely to troubleshoot issues, and undergo training at our Austrian headquarters. This role offers excellent benefits, a chance for progression, and a focus on employee wellbeing.

Benefits

Comprehensive training

Excellent work-life balance

Company benefits

Qualifications

• Experience in technical support is essential.
• Background in electronics or electrical engineering preferred.
• Living within commuting distance to Theale is required.

Responsibilities

• Collaborate with the support team on electronic issues.
• Assist installation teams with troubleshooting.
• Manage support tickets effectively.

Skills

Technical Support

Understanding of Electronics

Remote Support

Education

GCSE level understanding of electronics

Job description

Job Title: Electronic Support Engineer (Smart Home Technology)

Location: Theale

Salary: £35,000 - £38,000 + Training + Progression + Company Benefits

Are you an Electronic Support Engineer interested in working for Europe's leading smart home technology company, renowned for products superior to Amazon and Google?

Would you like to join a company that prioritizes staff wellbeing, offers excellent work-life balance, and provides comprehensive training?

This role offers the opportunity to work with a global leader in smart home and connected devices, rapidly becoming a key player in home automation. The company has experienced significant growth over the past decade and is expanding its UK teams.

Initially, you will undergo extensive training at their Austrian headquarters, with all expenses paid. Afterward, you will support the installation team in ensuring systems are set up correctly.

The ideal candidate has a background in electronics or electrical engineering and is located near Theale.

The Role:

• Collaborate with the support team
• Assist installation teams with electrical/electronics issues
• Remotely troubleshoot basic electrical problems
• Raise and manage support tickets

The Person:

• Experience in technical support
• Understanding of electronics at GCSE level
• Living within commuting distance to Theale

Keywords: Support, Electrical, Electronics, Remote Support, Electricians, IoT, Smart Home, Home Automation, Theale, Reading, Progression, Training

Reference Number: 19619AO

If interested, click 'apply now' to submit your CV.

We are an equal opportunities employer and welcome applications from all qualified candidates. Salary is indicative and will depend on experience, qualifications, and skills.

Ernest Gordon Recruitment Limited acts as an employment agency for this role. By applying, you agree to our T&Cs, Privacy Policy, and Disclaimers available on our website.