Technical Support Engineer (IBM iSeries or AS/400 or AIX) - Global Software company

Hawksworth; United Kingdom; Remote; GBP 35,000 - 55,000; Full time

Job summary

Hawksworth is seeking a Technical Support Engineer (IBM iSeries or AS/400) for a fully remote role. You will be the first point of contact, troubleshooting performance issues and providing support for Linux and Windows servers. Ideal candidates will have at least 5 years of tech support experience and a sound understanding of IBM mainframe environments.

Qualifications

• 5+ years in tech support experience required.
• Experience with Linux and Windows servers essential.
• Basic networking and shell scripting knowledge valued.

Responsibilities

• Serve as first point of contact for technical inquiries.
• Diagnose and troubleshoot performance and integration issues.
• Support customer's mainframe environments.

Skills

Technical Support

Troubleshooting

Linux

Windows Server

Networking

Shell Scripting

Tools

IBM iSeries

AS/400

PHP

Job description

Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

This range is provided by Hawksworth. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Hawksworth

Position: Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

Company: Global Software company - DevOps / version control / Security

Fully remote

Do you have experience supporting and troubleshooting IBM iSeries or AS/400 mainframe environments?

Our client is one of the most impressive software companies, with clients including NASA, Electronic Arts, Samsung, and Tesla.

In this role, you will provide technical support for our client's environment, working on both Linux and Windows servers.

What does your day look like?

• Represent our client as the first point of contact
• Help customers by demonstrating your expertise in IBM iSeries or AS/400
• Diagnose and troubleshoot performance and integration issues

Tech know-how:

• 5+ years in tech support
• Linux and Windows server experience
• Basic networking and shell scripting

Nice to have:

• Hands-on experience with PHP-related technology

If the above sounds like you and you're excited about joining a global engineering/software company with clients like NASA, Electronic Arts, Samsung, and Tesla, then send me your CV here or by email to [e-mail].

After we've had a call, I can send you the full position description and discuss the company in more detail.

Thank you for reading our advert. I look forward to speaking with you soon.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• IT System, Custom Software Development

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