Electronic Security Administrator

East West Connect Ltd; Greater London; On-site; GBP 26,000 - 36,000; Full time

Job summary

East West Connect Ltd is seeking a capable administrator to support electronic security maintenance contracts. You will manage contracts, schedules and job records in JobLogic, coordinate engineers and sub-contractors, and help with procurement and invoicing processes.

Role requires strong organisational skills, excellent communication and attention to detail, with the ability to maintain compliance documentation and support audits as needed. Travel to offices may be required.

Qualifications

• 2+ years' administration experience in a relevant industry.
• Experience using CAFM/job management systems.
• Microsoft Office proficiency.
• Experience coordinating engineers or service teams.

Responsibilities

• Maintain service contracts, schedules and job records within JobLogic.
• Coordinate engineer and subcontractor activities.
• Process purchase orders and support procurement activities.
• Assist with quotations, invoicing and WIP reporting.
• Support performance and compliance reporting.
• Maintain compliance records and service documentation.
• Act as a key contact for clients, suppliers and subcontractors.
• Travel to office locations when required.
• Occasional out-of-hours working may be necessary.
• Meet agreed departmental performance standards.

Skills

Administration experience

Microsoft Office

Communication

Organisation

Attention to detail

Record keeping

CAFM knowledge

Coordination of engineers

Tools

JobLogic CAFM

Job description

Scope

Support the administration, scheduling and compliance of electronic security maintenance contracts.

Maintain CAFM records, coordinate PPMs, process purchase orders and support invoicing.

Liaise with engineers, managers, clients and suppliers to ensure efficient service delivery.

Knowledge

Electronic security administration and compliance requirements.

EWC policies, procedures and ISO systems.

CAFM systems (JobLogic).

Purchase order and invoice processes.

Health & Safety legislation and guidance.

Essential

2+ years' administration experience in a relevant industry.

Experience using CAFM/job management systems.

Microsoft Office proficiency.

Experience coordinating engineers or service teams.

Desirable

NSI or similar security compliance knowledge.

Knowledge of SFG20.

Skills

Strong communication skills.

Excellent organisation and time management.

Accuracy and attention to detail.

Reporting and administration skills.

Good IT and CAFM system knowledge.

Relationship-building skills.

Problem-solving ability.

Effective record keeping.

Duties

Contract Administration & Scheduling

Maintain service contracts, schedules and job records within JobLogic.

Coordinate engineer and subcontractor activities.

Monitor job progress and escalationissues.

Maintain asset registers and maintenance schedules.

Commercial, Procurement & Invoicing

Process purchase orders and support procurement activities.

Assist with quotations, invoicing and WIP reporting.

Support performance and compliance reporting.

Compliance & Documentation

Maintain compliance records and service documentation.

Support audits, training records and accreditation requirements.

• Assist with permits, RAMS and certification administration.

Client & Stakeholder Communication

• Act as a key contact for clients, suppliers and subcontractors.

Provide job updates and manage enquiries.

Support the wider team as required.

Health, Safety & Compliance

• Follow Company Policies, Procedures And H&S Requirements.

Attend relevant meetings and training.

Other

• Travel to office locations when required.

Occasional out-of-hours working may be necessary.

Meet agreed departmental performance standards.

Complete role-related training.

Measurables & Performance Monitoring

PPM administration.

Overdue job management.

CAFM data accuracy.

Documentation quality.

Client communication.

Invoice and quotation support.

Training and system knowledge.

Key Competencies

CAFM administration.

Electronic security awareness.

Scheduling and diary management.

Document control.

Client communication.

Commercial administration support.

Compliance support.

Teamwork and flexibility.

Meetings

• Attend department, coordination and company meetings as required.