Electronic Health Records (EHR) System Analyst / Designer

University College London Hospitals NHS Foundation Trust; City Of London; Hybride; GBP 58 000 - 65 000; Plein temps

Résumé du poste

University College London Hospitals NHS Foundation Trust is seeking an Electronic Health Records (EHR) System Analyst/Designer to join the PA&F team. The role involves analysing clinical and administrative workflows, configuring Epic to reflect best practices, and providing end-user support.

The post is hybrid with at least one day on-site per fortnight, and successful candidates will work toward Epic certification within six months. NHS experience and strong project skills are preferred.

Qualifications

• Educated to Masters level, equivalent professional qualification including professional registration or equivalent experience
• Excellent operational knowledge of the advertised area including relevant operational policies and procedures
• Epic Certification

Responsabilités

• Analyse clinical and administrative workflows, reflecting best practice in Epic configurations
• Provide end-user support and investigate incidents with specialist knowledge
• Work toward Epic certification with six‑month training and progression on assessment

Connaissances

IT config

Medical terms

Project management

Analytical skills

Communication

Formation

Masters degree or equivalent

Epic Certification

Description du poste

University College London Hospitals NHS Foundation Trust

Electronic Health Records (EHR) System Analyst / Designer

The closing date is 15 November 2026

An exciting opportunity has arisen to join the UCLH Electronic Health Record (EHR) Team within our Patient Access & Flow (PA&F) Team. We are seeking two individuals with a keen interest in digital healthcare to join our Patient Self-Scheduling via MyCareUCLH (MyChart) Programme and our core Patient Access and Flow Teams.

The successful candidates will join an experienced and wider diverse team of analysts who support UCLH's Epic EHR and our wider digital partnerships and be part of an internal team with expertise across Springboard, Cadence, Grand Central, Prelude, Springboard and Welcome (core Patient Access and Flow) and Cadence and MyChart (Patient Self-Scheduling).

Our team also supports the Royal National Orthopaedic Hospital (RNOH) and will play an important role in future Epic Connect partnerships.

If you have a preference to work in a particular area, please indicate this at the beginning of your personal statement of your application

Main duties of the job

We work closely with clinical, administrative & managerial staff, analysing their processes & helping them agree clinical best practice standards & workflows. We modify Epic to reflect & support these working practices. We provide end-user support using specialist application knowledge through regular meetings & incident investigation & resolution. We have excellent relationships with departmental leads, super-users & subject matter experts. We have a rolling upgrade programme which delivers new features & functionality.Candidates already Epic certified will be employed at band 7. Otherwise, you will start at band 6 & undertake a period of training to obtain certification progressing to Band 7 when you achieve this & demonstrate competence via assessment across all role elements. You will be fully supported by your manager & team in this process and expected to achieve certification or proficiency within their six-month probation period.Applicants without an Epic certification will be required to undertake an Epic aptitude assessment (the Sphinx test) prior to interview.To be successful in this role, you should have a good understanding of NHS Services, ideally some experience in the area you are interested in applying for and have enthusiasm to improve services through digital technology.This is a hybrid role, requiring a minimum of one day on-site per fortnight, with flexibility to attend more frequently based on business needs.

About us

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.We provide first-class acute and specialist services across eight sites:

o University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)o National Hospital for Neurology and Neurosurgeryo Royal National ENT and Eastman Dental Hospitalso University College Hospital Grafton Way Buildingo Royal London Hospital for Integrated Medicineo University College Hospital Macmillan Cancer Centreo The Hospital for Tropical Diseaseso University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

Job responsibilities

For the full Person Specification & more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Post holders will need to spend at minimum one day on site per fortnight, depending on business need. This post would therefore be suitable for staff who are looking for hybrid opportunities

Come and be a part of the best NHS trust in England to work for, according to our staff*

* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.

UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working

Person Specification

Knowledge and Qualifications

• Educated to Masters level, equivalent professional qualification including professional registration or equivalent experience
• Excellent operational knowledge of the advertised area including relevant operational policies and procedures
• Epic Certification

Experience

• Ability to understand the requirements of and work effectively within a demanding project environment
• IT or software configuration experience
• Previous experience of working within complex cultural environment
• Understanding of clinical, administrative and /or operational workflows and processes within a hospital environment
• Knowledge of medical terminology
• Experience of supporting change management
• Previous NHS or healthcare experience

Skills and Abilities

• Ability to understand highly complex problems, analyse and document workflows and current practice, identifying opportunities for change
• The ability to maintain issues logs and work to a project plan
• Sound organisation and planning skills ability to prioritise a demanding workload in a high pressure and very challenging environment, maintaining delivery of quality outputs to tight deadlines and frequent interruptions
• Have the ability to work alone as well as working with other work streams when and where necessary
• Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint
• Ability to impart knowledge and/or present to others in a clear and concise manner
• Able to work collaboratively with own team members as well as those in other application teams
• Good analytical and project management skillsAdvanced keyboard skills

Communication

• Excellent written and verbal communication with the ability to communicate with staff at all levels in the organisation, including clinical staff and managerial staff as well as with external suppliers

Personal and People Development

• Confident in working with, negotiating with, and motivating clinical staff, medical consultants and/or other senior managers
• Ability to make decisions based on highly complex facts or situations requiring analysis, interpretation, or comparison of a range of options

Responsibilities towards promoting Equality Diversity and Inclusion

• Demonstratable understanding of the Equality, Diversity, and Inclusion and/or Knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality Duties

Specific Requirements

• Provide support to end-users through regular meetings and by participating in a 24/7 and/or on call rota during Go-live or system upgrades as may be necessary

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

University College London Hospitals NHS Foundation Trust

£58,133 to £65,261 a yearPer annum inclusive of HCAS