Electoral Services: Proactive Business Support Specialist

Wrexham County Borough Council; Wrexham; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Flexible working arrangements

Generous annual leave

Family-friendly policies

Work-life balance and flexi time

Job summary

Wrexham County Borough Council is seeking a detail‑oriented Business Support Assistant to support Electoral Services, including voter registration and postal/proxy voting applications. The role requires strong IT skills, excellent communication, and the ability to manage multiple tasks in a regulatory environment.

The successful candidate will work as part of a proactive team, delivering accurate answers to enquiries from the public and partner organisations while maintaining high standards of

Qualifications

• Excellent IT skills including Word, Excel and Outlook.
• Strong verbal and written communication.
• High level of accuracy and attention to detail.

Responsibilities

• Process applications to register to vote.
• Process applications for postal and proxy voting.
• Respond to internal and external enquiries in a timely manner.
• Support delivery of Electoral Services, particularly for Automatic Voter Registration preparation.

Skills

IT skills

Word

Excel

Outlook

Verbal communication

Written communication

Organisational skills

Regulatory environment

Customer service

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Wrexham County Borough Council is seeking a detail‑oriented Business Support Assistant to support Electoral Services, including voter registration and postal/proxy voting applications. The role requires strong IT skills, excellent communication, and the ability to manage multiple tasks in a regulatory environment.

The successful candidate will work as part of a proactive team, delivering accurate answers to enquiries from the public and partner organisations while maintaining high standards of