Electoral Services Administrator

Jobtailor; Glenrothes; On-site; GBP 22,000 - 30,000; Full time

Job summary

Jobtailor is seeking an Electoral Services Assistant in Scotland to support the maintenance of the Fife Electoral Register and related processes. You will assist the Electoral Registration Officer and Returning Officer, ensuring accuracy and compliance with legislation while producing professional documents and data reports.

The role emphasizes high confidentiality, strong teamwork, and excellent customer service, with an ability to follow procedures and adapt to process improvements in a

Qualifications

• Educated to SCQF Level 6, including Highers or SVQ Level 3 or equivalent, or significant experience in delivering electoral services.
• PVG scheme membership required.
• Must become a PVG scheme member.

Responsibilities

• Support the democratic participation process through compilation and maintenance of the Fife Electoral Register and associated processes.
• Assist the Electoral Registration Officer in preparing, maintaining, and ensuring the accuracy of the Electoral Register.
• Assist the Returning Officer, where required, in delivering statutory elections.
• Produce professional documents, information, data, and reports.
• Provide quality service and excellent customer service.
• Support process improvements and follow procedures in compliance with current legislation.

Skills

Teamwork

Communication

Confidentiality

Office processes

Problem solving

IT systems knowledge

Organizational skills

Data handling

Education

SCQF Level 6 or equivalent

Tools

IT Systems

Electoral Register Software

Job description

• Support the democratic participation process through compilation and maintenance of the Fife Electoral Register and associated processes
• Assist the Electoral Registration Officer in preparing, maintaining, and ensuring the accuracy of the Electoral Register
• Assist the Returning Officer, where required, in delivering statutory elections
• Produce professional documents, information, data, and reports
• Provide quality service and excellent customer service
• Support process improvements and follow procedures in compliance with current legislation

Requirements

• Educated to SCQF Level 6, including Highers or SVQ Level 3 or equivalent, or significant experience in delivering electoral services
• Must obtain Protection of Vulnerable Groups (PVG) scheme membership through Disclosure Scotland before appointment is confirmed
• Must become a member of the relevant PVG scheme
• Supporting Statement required; applications without one will not be progressed
• Ability to work effectively as part of a team
• High level of confidentiality
• Good communication and effective interpersonal skills
• Knowledge, problem-solving skills, and understanding of office processes and systems
• IT systems knowledge
• Organisational skills and ability to meet targets, achieve goals, and deadlines

Core Competencies

Demonstrates expertise in maintaining the Electoral Register and delivering electoral services while ensuring compliance with legislation. Possesses strong organizational, communication, and problem-solving skills to support effective team collaboration and customer service.

Highest-signal resume keywords

• Electoral Register Maintenance
• Protection of Vulnerable Groups (PVG) Membership
• Customer Service Excellence
• Office Processes Knowledge
• Organizational Skills

Hard Skills

• Electoral Services Delivery
• Data Compilation
• Report Production
• Legislation ComplianceProblem-Solving Skills

Soft Skills

• Effective Interpersonal Skills
• Good Communication
• Team Collaboration
• High Level of Confidentiality

Certifications & Qualifications

• PVG Scheme Membership

Industry Keywords

• Electoral Registration
• Statutory Elections
• Process Improvement
• Customer Service

Tools & Technologies

• IT Systems Knowledge