Electoral Services Officer

Harrow Council; Greater London; On-site; GBP 26,000 - 38,000; Full time

Job summary

Harrow Council invites applications for an Electoral Services Officer to join our dynamic Elections team in Greater London. You’ll help prepare and maintain the Register of Electors and support the delivery of referenda and all elections, while receiving training and career development.

The role requires strong IT and administrative skills, excellent communication, and a collaborative approach to working with internal and external customers and suppliers.

Qualifications

• Experience handling enquiries from customers by phone and in person.
• Proficiency in Word, Excel, and IT systems; ability to learn new software quickly.
• Excellent attention to detail with high data accuracy.
• Strong written and verbal communication skills.
• Collaborative approach to teamwork and supporting colleagues.
• Ability to manage external supplier relationships and ensure timely delivery of election materials.
• Proactive in service improvement and policy development.

Responsibilities

• Assist in preparation and maintenance of the Register of Electors.
• Support conduct of referenda, UK Parliamentary, GLA, Local Government elections and by-elections.
• Manage external supplier relationships to ensure timely delivery of election materials.
• Provide high-quality administrative support to Electoral Services.

Skills

Customer service

IT proficiency

Attention to detail

Written and verbal communication

Teamwork

Supplier management

Policy development

Tools

Microsoft Word

Excel

Job description

Overview

Are you interested in Electoral Services - if so, we are looking for an enthusiastic and committed individual to join our exciting and diverse team as an Electoral Services Officer, working together to ensure the smooth running of the service.

Overview

Are you interested in Electoral Services - if so, we are looking for an enthusiastic and committed individual to join our exciting and diverse team as an Electoral Services Officer, working together to ensure the smooth running of the service. This is an exciting opportunity to join the team. The successful candidate will have the opportunity to undertake relevant training and will be fully supported in developing a career within Electoral Services. Working in Electoral Services means being involved in an exciting and fast-paced environment. The successful candidate will report directly to the Deputy Electoral Services Manager and play a key role in the successful delivery of Elections within Harrow. You will undertake various duties in assisting with the preparation and maintenance of the Register of Electors and the conduct of all Referenda, UK Parliamentary, Greater London Authority, Local Government elections and by-elections within the Borough. If you are interested in the role and have good administrative, communication and IT skills, and would enjoy becoming part of our team we would be pleased to hear from you.

About You

The successful candidate will have:

• Experience of working with both internal and external customers, confidently handling enquiries by telephone and face to face.
• Proficiency in Microsoft Word, Excel, and other relevant IT systems, with the ability to learn new software quickly.
• Excellent attention to detail and a high level of accuracy when managing data and documentation.
• Strong written and verbal communication skills, with the ability to convey information clearly and professionally.
• A collaborative approach to teamwork, with a willingness to support colleagues and contribute to shared goals.
• Ability to manage external supplier relationships and ensure timely delivery of election materials.
• A proactive attitude towards service improvement, with the confidence to contribute to meetings and policy development.

For an informal discussion please contact Charlotte Gordon, Deputy Electoral Services Manager via email [e-mail]

Related Documents

For more information, please refer to the Role Profile/ Selection Criteria