Electoral Services Officer

Wiltshire Council; Trowbridge; Hybrid; GBP 33,000 - 35,000; Full time

Job summary

Wiltshire Council is seeking an Electoral Services Officer to organise and deliver elections and referendums across the county, ensuring they are conducted in line with legal requirements and best practice. The team also manages the Register of Electors, handles postal and proxy voting arrangements and runs the annual canvass.

The postholder will help maintain the accuracy of the Register of Electors, provide advice and guidance on electoral processes and support voter engagement and democratic

Qualifications

• Experience in electoral services or similar administrative role.
• Strong communication and organisational skills.
• Ability to work under pressure and manage competing priorities.
• Good IT skills and familiarity with IT systems.

Responsibilities

• Maintain the accuracy of the Register of Electors.
• Provide advice and guidance on electoral processes and voter engagement.
• Train election staff and support the Returning Officer.
• Resolve complex registration and voting queries.

Skills

Communication

Organisation

IT skills

Job description

Salary: £32, 578 - £34,811 per annum
Hours per week: 37 hours
Interview date: Week Commencing, Friday 9 October 2026

Our elections team is looking for an electoral services officer. The team is responsible for organising and delivering elections and referendums across Wiltshire, ensuring they are conducted in line with legal requirements and best practice. The team also manages the Register of Electors, handles postal and proxy voting arrangements and runs the annual canvass.

The postholder will help maintain the accuracy of the Register of Electors, provide advice and guidance on electoral processes and support voter engagement and democratic participation. The role also involves training election staff, managing election counts, resolving complex registration and voting queries and supporting the Returning Officer in fulfilling statutory responsibilities to ensure fair, accurate, and efficient elections.

The successful candidate will ideally have experience in electoral services or a similar administrative role, with strong communication, organisational, and IT skills. They will be able to work effectively under pressure, manage competing priorities, and work both independently and as part of a team while providing excellent customer service.

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here.

Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer-facing roles work entirely from their service location.

We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.

Contact details

Sian Lynch, Deputy Electoral Services Manager, [e-mail]

Application criteria

We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.

Statement of commitment to equality and inclusion

Disability Confident Employer

Application process

Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura).

Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission.

Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.