Elective Admissions Booking Officer - Women's Health

NHS; Poole; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking healthcare organization as an Elective Admissions Booking Officer in the Women's Health team. This role offers the opportunity to provide vital administrative support, ensuring smooth operations for elective admissions and outpatient clinics. You'll work closely with healthcare professionals and patients, contributing to the delivery of essential services. Ideal candidates will possess clerical experience, strong IT skills, and a caring attitude. This position is perfect for someone looking to make a difference in a dynamic healthcare setting while enjoying comprehensive training and support.

Qualifications

• Previous clerical experience in a busy office environment.
• Confident in using IT systems and software.

Responsibilities

• Provide high standard administrative support to the Consultant and team.
• Schedule and book outpatient clinics and minor operations.

Skills

Clerical Experience

Customer Service

Medical Terminology

IT Proficiency

Organizational Skills

Education

GCSE Grade C in English

GCSE Grade C in Mathematics

Job description

Elective Admissions Booking Officer - Women's Health

University Hospitals Dorset NHS Foundation Trust

The Women's Health team is looking for an enthusiastic and flexible Booking Officer to join their team.

The purpose of the Elective Admissions Booking Officer will be to comply with all administrative procedures associated with the admission of elective, planned, diagnostic and cancer patients in order to contribute to the delivery of waiting time targets for admissions.To provide a high standard of administrative support to the Consultant and his/her team, interacting with other departments, General Practitioners and patients as required. Scheduling and booking Minor Operations Outpatient clinics.

Supporting the Elective Admission Validation and Theatre Schedulers as required and deputising for them in their absence.

Full training will be given on the systems you will be required to use.

Base Location: Poole Hospital

Interview Date: TBA

Main duties of the job

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

About us

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

In some cases this means that a services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have at interview.

Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excess mileage reimbursement. Travel from the postholder's home to the new work base will be considered a normal commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National terms and conditions.

Job responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Person Specification

Experience

• Previous clerical experience within a busy office
• Experience of working with members of the public
• Experience of working in a hospital or customer service based role
• Knowledge of medical terminology

Qualifications

• Educated to GCSE Grade C or equivalent, including English and Mathematics
• Confident in the use of IT
• Good organisational skills and ability to prioritise work

Knowledge

• Knowledge and understanding of data protection and confidentiality
• Understanding the importance of equality and diversity rights
• Ability to interpret and apply policies and procedures

Personal Attributes

• Enthusiastic and caring attitude
• Able to work on own initiative and as part of a team

Other Requirements specific to the role

• Methodical approach to organising work
• Excellent attention to detail

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

University Hospitals Dorset NHS Foundation Trust