Elderly Housing Scheme Manager | Community & Care

Prima Group; Sefton; On-site; GBP 16,330 - 19,959; Part time

Benefits offered by this job

Healthcare Cash Plan scheme

Pension scheme

24 days annual leave plus bank holidays

Free parking on site

Job summary

Prima Group is seeking a Scheme Manager to lead the daily operations of a sheltered housing scheme for older individuals in Sefton. This role involves providing excellent customer service, tenant support, and ensuring compliance with health and safety standards.

The ideal candidate will possess a GCSE in Maths and English, demonstrate a strong commitment to customer excellence, and have experience in a customer-facing role. The position offers a range of benefits including healthcare plans and a pension scheme.

Qualifications

• Strong commitment to customer service excellence.
• Demonstrates drive and resilience.
• Proactive approach to work.

Responsibilities

• Oversee daily management of sheltered accommodation for older people.
• Ensure compliance with health and safety regulations.
• Provide first class customer service and tenant support.

Skills

Customer services experience

Experience in a specialist housing environment

Ability to ascertain support needs

Knowledge of welfare benefits

Education

GCSE Grade C or equivalent in maths and English

Job description

Prima Group is seeking a Scheme Manager to lead the daily operations of a sheltered housing scheme for older individuals in Sefton. This role involves providing excellent customer service, tenant support, and ensuring compliance with health and safety standards.

The ideal candidate will possess a GCSE in Maths and English, demonstrate a strong commitment to customer excellence, and have experience in a customer-facing role. The position offers a range of benefits including healthcare plans and a pension scheme.