Product Analyst

JR United Kingdom; Leeds; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A leading healthcare technology company is seeking a Product Analyst to enhance their Electronic Medical Records platform for ophthalmology. This role involves collaborating with clinicians to gather requirements, leading product development, and ensuring compliance with healthcare standards. The ideal candidate will have strong analytical skills and experience in writing functional specifications.

Benefits

Flexible working hours

Free on-site gym

Generous referral bonus

Enhanced Family Leave package

Learning & Development opportunities

Employer matched pension contributions

Incremental annual leave entitlement

Cycle & Travel to work schemes

Qualifications

• Experience eliciting customer requirements and analysing workflows.
• Hands-on knowledge of healthcare software systems.
• Ability to engage with various stakeholders.

Responsibilities

• Lead the design and implementation of clinical features.
• Gather and document requirements from clinicians.
• Write detailed functional specifications for new features.

Skills

Communication

Analytical Skills

Problem-Solving

Usability/UX Focus

SQL Querying

Education

Experience in writing functional specifications

Understanding of healthcare interoperability standards

Tools

SQL

Axure RP

Visual Studio Code

Job description

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In the ever-evolving landscape of healthcare, mediSIGHT stands at the forefront, redefining the standard for Electronic Medical Records (EMR) for ophthalmology. Our advanced platform is meticulously designed to empower ophthalmic professionals with cutting-edge tools, ensuring precision, efficiency, and unparalleled patient care.

Building on more than 25 years’ experience and feedback from ophthalmologists and their teams, mediSIGHT is the latest generation of our industry-leading Electronic Medical Records (EMR) platform.

We provide clinicians with all the patient information they need to make fast, confident decisions at the touch of a button. Ophthalmic clinical research is our passion – we have helped our customers deliver some of the world’s largest observational studies and will continue to support research that improves patient care.

We are looking for an experienced Product Analyst to lead on the design and implementation of new clinical features.Along with the Lead Developer, you will drive one of our core product development teams and own key functional areas of mediSIGHT. This is an exciting opportunity to join our strong team of analysts in a critical role and collaborate with global key opinion leaders in the field of ophthalmology.

The successful candidate will be thorough and systematic with a keen eye for detail. Good technical ability and a proven aptitude for problem-solving are essential. They will be proactive in their approach and confident dealing with a range of stakeholders, both internal and external alike.

Key responsibilities include:

• Gaining a deep knowledge of our software products and aspects of ophthalmology.
• Meeting and liaising with clinicians at customer sites, our clinical advisory panel and research partners, virtually and in person, to understand, analyse and document their requirements.
• Working with third party suppliers and customer sites to gather requirements regarding how mediSIGHT and other healthcare systems can integrate.
• Reviewing national standards, datasets and regulatory requirements to assess the system’s compliance and potential future changes needed.
• Using wireframe tools to prototype new designs, seeking clinical feedback, and iterating continually.
• Writing detailed functional specifications including screen mock-ups and workflow diagrams, which will be used by Medisoft’s software developers and testers to deliver and validate new features for the system.
• Communicating the requirements and intended design to the team.
• Gathering technical input from the development team to further refine the design and technical requirements, including how the data/database is to be modelled.
• Leading sprint ceremonies and contributing to release planning.
• Prioritising the delivery backlog based on value, size and impact of each deliverable.
• Driving the development team to deliver product increments each sprint.
• Encouraging continual improvement and collaboration within the team.
• Writing acceptance criteria and oversee testing of the features specified to ensure they look and work as described in the functional specification.
• Demonstrating new features at user forums and to the wider business during Sprint Review meetings.
• Consideration of and adherence to clinical safety processes.
• Raising, triaging and managing bugs and improvements based on exploratory testing or customer feedback.
• Contributing towards assessment and triage of customer change requests.
• Reviewing documentation produced by other analysts and supporting them on jointly owned features or projects as required.

Candidates must be able to demonstrate:

• Strong communication skills, both verbal and written.
• Excellent analytical skills and a proven aptitude for problem-solving.
• Hands-on knowledge of how to elicit customer requirements and analyse workflows and usage data, in order to define business requirements and use cases.
• Extensive experience of writing functional specifications for new features (not simply enhancements to existing features) for a major healthcare software system.
• A good understanding of the technical and practical challenges encountered during the systems development lifecycle.
• Ability to engage with all levels of employees and customers.
• Willingness to learn new skills and develop within the role as required.
• Experience of Healthcare interoperability standards/technology frameworks such as HL7 and FHIR.
• Experience designing and implementing integrations between different healthcare systems using these interoperability standards.
• Experience of working with Healthcare coding systems e.g., SNOMED-CT, OPCS, ICD-10 etc.
• Focus on usability/UX.
• Experience querying data with SQL tools
• Experience of clinical risk management
• Experience of product localisation

Technologies you will be using are:

• SQL
• Axure RP
• Visual Studio Code for HL7 tools

We do not expect specific knowledge of Ophthalmology, but we are looking for a quick learner who is genuinely excited about our products, our market, and how we can improve the practice of specialist eye care.

The role is based at our offices in Leeds, but occasional travel may be required.

Package

To attract and retain the very best talent we offer a generous package, which includes:

• Salary up to £50,000 per annum
• Permanent Role
• Flexible working; core hours 10:00 – 3:00
• Hybrid working model (one day in five office based)
• Modern air-conditioned office a short walk from Leeds Train Station
• Free on-site gym
• Generous referral bonus of £2,000
• Enhanced Family Leave package
• Team Social Events
• Learning & Development programmes and opportunities
• Support to gain Microsoft qualifications
• Employer matched 5% Pension contributions
• Company Sick Pay
• Incremental annual leave entitlement
• Buy & Sell Annual Leave scheme up to 5 days
• Eye care and contribution towards qualifying eye wear
• Paid for DBS checks
• Cycle & Travel to work schemes
• Part of global Group company with opportunities for personal growth across multiple business areas and regions

We make a difference

At Medisoft we believe that we are transforming the practice of ophthalmology through class-leading medical record technology. This isn’t hyperbole, we work with many customers across the world who have shared their successes built on use of our software: improving patient care, reducing process inefficiencies and supporting real world research studies into new treatments and procedures. To work at Medisoft is to play a key part in this ongoing drive for ophthalmic improvement.

Medisoft is also dedicated to being a great place to work. We are passionate about being an inclusive and diverse organisation, where everyone is respected, supported and valued no matter who they are. We work constantly to maximise the skills within our team as we recognise that you’re more than a CV, and everyone is capable of making a difference to our business.

We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation or age. All our employment is based on qualification, excellence, and business need.

If you are interested in applying for the position, please submit your CV together with a cover letter, explaining your motivations for applying for the role and any relevant information supporting your application.

We reserve the right to close the job advert if we find the ideal candidate for the position.

Our Mission

To drive optimised patient care and advancements in ophthalmology via our seamlessly integrated software, data solutions and research.

Our Vision

To become the most trusted supplier of ophthalmic clinical research and electronic medical records.

Values

Our Values underpin everything that we do at Medisoft.

Transparency, collaboration, innovation and commitment

• We always act with transparency and integrity.
• We proactively work together and support each other.
• We strive to offer innovative products and services.
• We take individual and collective responsibility to do our best for customers and patients.

Medisoft people are passionate about these qualities, and we are proud that they are reflected through our work and professional relationships.