Commercial Director – Accessories brand

JR United Kingdom; London; Hybrid; GBP 80,000 - 120,000; Full time

Job summary

A leading design-led business seeks a Commercial Director to oversee retail and wholesale divisions. The role involves strategic sales leadership, team development, and financial oversight. Candidates should have significant experience in luxury retail, a strategic mindset, and a passion for design and customer experience.

Qualifications

• Significant senior leadership experience in multi-channel sales.
• Proven track record of developing scalable sales strategies.
• Strong financial acumen and experience in P&L ownership.

Responsibilities

• Define and execute a comprehensive sales strategy.
• Lead and develop high-performing teams.
• Monitor and analyse sales data for growth opportunities.

Skills

Leadership

Strategic Mindset

Financial Acumen

Stakeholder Management

Customer Experience

Job description

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Commercial Director – Accessories brand, london

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Client:

MODE SEARCH Ltd.

Location:

london, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

23.05.2025

Expiry Date:

07.07.2025

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Job Description:

Mode Search is supporting our client with the appointment of a Sales Director to lead both their Retail and wholesale divisions. This is an exciting opportunity to join a growing and design-led business.

The position is based in the UK and involves national travel. This is a hybrid role with flexibility required to support store teams and headquarters. The Sales Director will report directly to the CEO and sit as part of the senior leadership team.

The Role

• Define and execute a comprehensive sales strategy across multiple commercial channels including retail & wholesale
• Lead and develop high-performing teams across sales and customer-facing functions, instilling a culture of collaboration, commercial focus and customer excellence
• Manage all aspects of store operations in partnership with the area management population to ensure optimal performance, profitability, and visual presentation
• Provide strategic oversight to visual merchandising teams to ensure alignment between brand identity and commercial goals
• Monitor and analyse sales data to identify key trends, gaps and opportunities for growth and expansion
• Take ownership of budgeting and forecasting across all sales channels, ensuring financial efficiency and ROI
• Collaborate cross-functionally with internal teams including Marketing, Technology, Operations, and Customer Service to optimise the customer journey and sales conversion
• Act as an ambassador for the customer experience, handling escalations and implementing feedback mechanisms for continuous service improvement
• Recruit, train and nurture talent across the sales and design divisions, ensuring teams are motivated, engaged, and empowered to succeed

Requirements

• Significant senior leadership experience in multi-channel sales within the luxury retail or home sector
• A strategic mindset with the ability to drive commercial outcomes while maintaining brand integrity
• Proven track record of developing and implementing scalable sales strategies that lead to measurable growth
• Strong financial acumen and experience in P&L ownership and budgeting
• Inspirational leadership style with a commitment to people development and team performance
• A hands-on and collaborative approach with excellent stakeholder management skills
• Passion for design, interiors and delivering exceptional customer experiences
• Adaptable and solution-focused, with the ability to thrive in a dynamic, evolving environment
• Willingness to travel nationally and be present in-store regularly

Please note: Due to the volume of applications, only shortlisted candidates will be contacted.