Sales Associate - part time

kate spade new york; Gretna; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading global lifestyle brand is seeking a 'Muse' to join their team in Gretna. This role focuses on achieving sales goals and delivering exceptional customer service while embodying the brand's values. Ideal candidates will have retail experience, particularly in luxury environments, and a strong customer focus.

Qualifications

• Very good English proficiency.
• Previous experience in a retail service environment.
• Background in luxury retail is desirable.

Responsibilities

• Meet personal sales and productivity goals.
• Act as a brand ambassador and exceed customer expectations.
• Participate as a team member to meet performance standards.

Skills

Customer Focus

Sales Skills

Interpersonal Savvy

Creativity

Job description

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.

Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

Primary Purpose

The Muse contributes to achieving store goals in sales, productivity, and service by utilizing Kate Spade selling skills and Service training. You will be responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Kate Spade to the consumer, act as an ambassador of the brand, and ensure customers’ needs are consistently exceeded.

Profile

The Successful Candidate Will Demonstrate The Following Proficiencies

• Understand how individual productivity impacts the store;
• Behave like a brand ambassador;
• Model sales behaviours taught in company sales training programs;
• Maintain high energy on the sales floor;
• Consistently achieve sales goals;
• Able to work with multiple customers simultaneously;
• Consistently anticipate and meet customers’ needs;
• Service all customers according to the Kate Spade Approach standards;
• Participate as a team member and encourage team to meet and exceed performance standards;
• Champion company initiatives and support management decisions;
• Demonstrate professional ethics.

Further Requirements

• Very good English proficiency (essential);
• Previous experience in a retail service environment (essential);
• Background in working in luxury retail (desirable);
• The ability to communicate effectively with customers and staff and maneuver the sales floor.

Our Competencies for All Employees

• Courage: Provides direct, complete, and actionable feedback; faces issues directly; takes necessary negative actions.
• Creativity: Generates unique ideas and makes connections among unrelated notions.
• Customer Focus: Meets customer expectations and requirements; builds effective relationships.
• Dealing with Ambiguity: Handles change and uncertainty comfortably; makes decisions without all information.
• Drive for Results: Consistently exceeds goals; top performer; results-oriented.
• Interpersonal Savvy: Builds rapport; uses diplomacy and tact; diffuses high-tension situations.
• Learning on the Fly: Learns quickly; open to change; analyzes successes and failures for improvement; enjoys challenges.

Our Competencies for All People Managers

• Strategic Agility: Anticipates future trends; creates strategies and visions.
• Developing Direct Reports and Others: Provides development opportunities; understands career goals; constructs development plans.
• Building Effective Teams: Creates strong morale; fosters open dialogue; promotes a sense of belonging.

Kate Spade is an equal opportunity employer. Employment decisions are based on qualifications without regard to legally protected characteristics. Visit www.katespade.com for more information.