Information Technology Consultant

JR United Kingdom; Chippenham; On-site; GBP 30,000 - 50,000; Full time

Job summary

An innovative education technology provider is seeking a dedicated IT Field Technician to enhance IT services across schools in the Chippenham area. This role involves regular client visits to deliver exceptional on-site support, utilizing a robust knowledge of various IT platforms including Microsoft, Google, and Apple. Join a forward-thinking company recognized for its commitment to improving educational outcomes through technology. With a focus on employee engagement and wellbeing, this position offers a chance to make a meaningful impact while enjoying a supportive work environment and excellent benefits.

Benefits

Employer Pension Contributions

Employee Assistance Plan

Laptop and Mobile Phone

Holiday entitlement starting at 22 days

Additional Birthday leave

Volunteer leave

Cycle to work scheme

Funded professional training

Qualifications

• 3+ years of experience in IT support or consultancy.
• Practical knowledge of firewalls and networking technologies.

Responsibilities

• Provide on-site IT support to 5-10 schools.
• Participate in project work and collaborate with Account Managers.

Skills

IT support services

Microsoft Office 365

Windows AD

LAN & WAN technologies

Networking certification (e.g., CCNA)

Google Workspace For Education

VMWare

Microsoft Hyper-V

Tools

HP Aruba switches

Microsoft Azure AD

Microsoft Server 2016-2019

Job description

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Information Technology Consultant, Chippenham

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Client:

Computeam

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

7

Posted:

10.05.2025

Expiry Date:

24.06.2025

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Job Description:

Swindon and Bristol area

Computeam is a fast growing education technology provider, delivering managed IT services to over 500 school and Multi-academy Trust clients across the UK. With 35% YoY growth over the past two years we are recognised as a world class employer by Best Companies Index.

We are now looking for an IT Field Technician to join our world class company. Candidates must have a good understanding of an experienced IT Field Engineer and be someone who is competent working with clients, customers and colleagues of all levels of seniority.

Computeam is passionate about our mission to improve education outcomes using technology and we’ve been voted one of the Top 5 Mid Sized Companies to work for in the UK in the Best Companies Index for 2024 as well as Top 5 in the Technology Sector. We’re therefore looking for a driven individual who is keen to make a difference to hundreds of schools across the UK.

What do our IT Technicians and Consultants do?

• Make regular visits to client schools to provide effective on-site responses to a range of IT networking and end user support requests. Looking after around 5 - 10 schools.
• Use robust and developing knowledge to support across IT services and technologies, including Microsoft, Google and Apple platforms
• Process and escalate incoming requests for support both on site and remotely via the helpdesk
• Participate in project work at client sites, with the potential for developing the direction and scope of these projects in the future
• Work closely with our expert Account Managers to provide holistic technical support and consultancy for valued clients in schools.

What skills should you have?

• Around 3 years’ demonstrable experience in IT support services or consultancy
• Practical working knowledge of firewalls and HP Aruba switches in the Education or Public sectors ideally
• Windows AD, Microsoft Office 365 and Azure AD,
• Knowledge of LAN & WAN technologies
• Some VMWare and Microsoft Hyper-V experience (desirable)
• Some experience in recent Microsoft Server 2016-2019 builds
• Experience with Google Workspace For Education (desirable)
• Relevant certification in Networking (e.g., CCNA) and/or Microsoft
• Clear DBS required

Why Computeam?

We have been recognised as a World Class Employee by Best Companies in 2024 and we have excellent engagement and wellbeing practices, which in turn drives an excellent service for our clients. We believe in rewarding our staff and sharing in Computeam’s success.

Our values:

Passion – truly engage with our aim and use that to provide the best service you can in your role

Purpose – make your actions purposeful and positive

People – collaborate with the team to support and develop on a peer to peer basis

Proud – demonstrate pride in the role you are doing and how this will impact better outcomes in education

Just some of our Company Benefits include:

Employer Pension Contributions

Employee Assistance Plan

Laptop and Mobile Phone

Holiday entitlement starting at 22 days increasing with length of service

Additional Birthday leave and Holiday buy and sell

Volunteer leave

Company Carbon footprint offset with Ecologi

Cycle to work scheme

Salary sacrifice EV car scheme

Funded professional training and access to our inhouse training platform

What are the hours and working patterns?

40 hours a week between 8am – 5.30pm

Monday – Friday

Predominantly school site visits, some work from home, visits to the regional Head Office

Computeam Pay Scale

Mileage expenses reimbursement (own car essential and full driving licence)