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A leading agency in the UK is seeking a dynamic CRM Developer to enhance communication strategies using Braze. In this fully remote role, you will create engaging messages and ensure seamless data integration, driving brand growth through innovative CRM solutions. The ideal candidate will have strong technical skills and a flair for creativity, ensuring messages resonate with audiences. Join a supportive team that values entrepreneurial spirit and offers opportunities for career advancement.
Who We Are
Massive Rocket is a high-growth Braze & Snowflake agency that has made significant strides in connecting digital marketing teams with product and engineering units. Founded just 5 years ago, we have experienced swift growth and are now at a crucial juncture, aspiring to reach $100M in revenue. Our focus is on delivering human experiences at scale, leveraging the latest in web, mobile, cloud, data, and AI technologies. We pride ourselves on innovation and the delivery of cutting-edge digital solutions.
Every role at Massive Rocket is Entrepreneurial - Successful people at Massive Rocket will not only think about their role but understand the roles around them, their goals and contribute to the success and growth of their team, customers and partners.
What We Offer
Fast-moving environment – you will never stop learning and growing
️ Supportive and positive work culture with an emphasis on our values
International presence – work with team members in Europe, the US, and around the globe
???? 100% remote forever
Flexible Vacation Policy
️ Career progression paths and opportunities for promotion/advancement
Organised team events and outings
What we’re looking for
We are seeking a dynamic CRM Developer to enhance our communication strategy on Braze. You'll be responsible for creating engaging emails, push notifications, in-app messages, and more. Additionally, you'll ensure seamless data integration between Braze and other systems. The ideal candidate combines technical expertise with creative flair, ensuring every message resonates perfectly with our audience.
Responsibilities
•Analyze and Clarify Client Needs Collaborate with clients to understand their CRM requirements for emails, push notifications, in-app messages, and more, translating them into technical specifications.
•Execute Customer Requests Perform code changes, enhancements, and bug fixes in Braze to meet client needs and improve system functionality.
•Support Brand Growth Develop and implement innovative CRM solutions using Braze to drive the ongoing growth of the brand.
•Optimize Message Development Use best practices in developing emails, push notifications, and in-app messages, ensuring compliance with regulations and accessibility standards.
•Prepare and Execute Campaigns Design, develop, and deploy Braze campaigns with dynamic content to maximize engagement across various message types.
•Perform Quality Checks Conduct rigorous quality checks on all Braze CRM solutions to ensure accuracy, performance, and reliability.
•Investigate Performance Issues Diagnose and resolve performance problems in Braze campaigns and CRM systems to ensure optimal delivery and engagement rates.
•Collaborate with Teammates Work with cross-functional teams to enhance processes and workflows in Braze for better efficiency.
Qualifications
•4+ years of experience in CRM Development in Braze including 2 years as a Software Engineer (GoLang preferred or experience with Java or Python)
•Strong proficiency in Braze CRM Development, 2+ years of experience of developing on top of braze (Emails, IAM, Whatsup, Push, Content cards etc)
•Strong proficiency in Administering and Configuring Braze
•Strong understanding of programming fundamentals (conditionals, loops, comparisons, filtering, assigning variables, and variable types.)
•Proficiency in HTML, CSS, and JavaScript for crafting and styling dynamic notifications
•Experience with templating languages such as Handlebars.js, Mustache, Liquid, MJML or similar templating language
•Experience leveraging JSON data models when building templates
•Understanding of responsive design principles and mobile-first development
•Experienced with leveraging RESTful APIs
•Experience with Git
•Braze Developer Certification required
•English at C1 level
Soft skills:
•Excellent written and verbal communication skills
•Ability to clearly and concisely communicate technical concepts to technical and non-technical audiences
•Experience collaborating with designers, project managers, and other stakeholders to deliver technical solutions that meet business objectives.
Bonus:
•Experience working an agency setting or working with external clients.
•Basic knowledge of SQL for data manipulation and retrieval.
•Braze Certifications (Braze Practitioner, Braze Marketeer, Braze Strategist, Braze Technical Architect)
•Design skills
During the process, please note the following requirements and preparations:
• Massive Rocket has aBring Your Own Device (BYOD)policy — you will be expected to use your own equipment for work.
• Avalid work visais required — Massive Rocket does not provide sponsorship at this time.
• You may be asked to provideproof of identification, such as a passport, ID card, or utility bill (gas, water, electricity).
• Two referencesmay be requested — please be prepared to share names, relationship to you, and contact details (email and mobile).
• Contractors only:Proof of incorporation and valid insurance coverage is required.
Note: Please ensure that your qualifications closely match the criteria outlined in the job description. Applications not meeting the specified criteria may not be processed or considered for this position.