Business Analyst

Archer - The IT Recruitment Consultancy; Leeds; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading IT recruitment consultancy is seeking a motivated Business Analyst to join their Strategy, Change & Transformation team. This role involves supporting the Programme Management team by documenting business processes and requirements, driving strategic changes, and ensuring alignment between business needs and technical solutions.

Qualifications

• Experienced in business analyst roles within Consumer, Retail, Tech, Gaming or eCommerce.
• Strong skill set in project reporting and analytics.
• Experience in a highly regulated environment.

Responsibilities

• Support the programme team and collaborate with stakeholders to document requirements.
• Perform data analysis and generate insights for decision-making.
• Drive continuous improvement by recommending process enhancements.

Skills

Communication

Analytical Skills

Problem-solving

Attention to Detail

Education

CBAP, CCBA, CSM, MSP or equivalent certification

Tools

PowerBi

Jira

Excel

Job description

Role Overview

We are seeking a highly motivated and collaborative Business Analyst to support the Programme Management team. The role will be part of our Strategy, Change & Transformation team who shape, enable and drive the strategic change agenda within Group COO, and are at the centre of our leading (and growing) global business. The Business Analyst is accountable for surfacing, understanding and documenting business processes & requirements, identifying areas for improvement, and ensuring that business and programme needs are met through process improvements, or strategic changes. This role strategically bridges between business needs and technical solutions, ensuring alignment between business objectives and project deliverables.

Accountabilities & Responsibilities

• Provide support as a part of the programme team and collaborate with stakeholders to surface, analyse and document requirements and processes in line with strategic objectives
• Responsible for requirement gathering and documentation with the business, ensuring clarity and alignment to stakeholder expectations
• Support project management activities including planning, monitoring, and reporting
• Perform data analysis and generate insights to support decision-making, including reporting through with clear outcomes and metrics
• Collaborate across business units and delivery teams to effectively align planning with outcomes, driving incremental business value realisation
• Drive continuous improvement by recommending incremental improvements to the Programme and project deliverables, including gap analysis and process improvement opportunities

Skills & Capabilities

• Experienced in a business analyst role, preferably within Consumer, Retail, Tech, Gaming or eCommerce industries
• Excellent communication and teaming skills
• High quality attention to detail
• Ability to elevate data analysis and reporting through visualisation, insight and storytelling
• Experience in project management methodologies
• Comfortable navigating a global organisation and collaborating with cross-functional teams
• Ability to coordinate and work in a fast-paced environment
• Problem-solving, and analytical skills
• A track record of successful delivery within a team

Qualifications & Experience

• Strong / Proven skill set in project reporting and analytics
• Experience with process & document management tools, such as PowerBi, Jira and Excel
• CBAP, CCBA, CSM , MSP, or equivalent certification is a plus
• Experience working in a highly regulated environment
• Familiarity with digital / technology transformation

Measure of Success

Within the COO Strategy Change & Transformation function, success will be determined by:

• Project Delivery: Supporting the delivery of end-to-end solutions by starting transformations well, executing well and optimising beyond delivery. Achieving key milestones on time and within budget while maintaining high quality and compliance standards
• Team Development: Support the development of the wider Strategic Change & Transformation function, growing our collective capability, capacity and sense of team
• Elevating Transformation : A mindset for uplifting and innovating to develop our strategic delivery capability.
• Operational Efficiency: Enable the demonstration of tangible improvements in operational processes and business performance as a result of project initiatives
• Stakeholder Satisfaction: Building strong relationships and ensuring clear communication across teams & management
• Risk Management: Actively catalogue and report on business risks, ensuring minimal disruption to business operations and supporting our enterprise risk profile
• Change Adoption: Support the smooth implementation of new processes or systems, with high adoption rates and minimal resistance
• Continuous Improvement: Embedding a culture of continuous learning and best practice sharing across teams and projects