Business Analyst – Home Office

HipHopTune Media; Manchester; Remote; GBP 37,000 - 45,000; Full time

Job summary

Join the Home Office as a Business Analyst in Manchester, contributing to vital national services and transformation projects. This full-time role offers a chance to develop analytical skills and make a real difference in public service. You will collaborate with diverse teams to enhance processes and support strategic decisions, while enjoying job security and growth opportunities.

Benefits

Civil Service pension with 28.97% employer contribution

25 days annual leave, rising to 30 days

In-year reward scheme for exceptional achievements

Public holidays plus one additional privilege day

Qualifications

• Experience in Business Analysis, with a focus on requirements and process mapping.
• Ability to communicate effectively with diverse teams and stakeholders.

Responsibilities

• Support the development and delivery of data-driven solutions.
• Identify service and process improvement opportunities.
• Draft requirements and user stories for feature delivery.

Skills

Analytical skills

Problem-solving skills

Interpersonal skills

Education

BCS International Diploma in Business Analysis

Job description

The Home Office is currently hiring Business Analysts across three key locations: Croydon, Manchester, and Sheffield, with 7 exciting opportunities available. This is a fantastic chance to join one of the UK’s most important government departments, contributing to critical national services and transformation projects.

Successful candidates will bring strong analytical and problem-solving skills, along with excellent interpersonal abilities, to support the development and delivery of innovative, data-driven solutions. Business Analysts at the Home Office work closely with diverse teams, stakeholders, and partners to identify needs, improve processes, and support strategic decision-making.

Whether you are an experienced professional or looking to further your career in a high-impact public sector role, these vacancies offer long-term growth, job security, and the opportunity to make a real difference.

Position: Business Analyst

Salary: £37,300 – £44,191 per year

Job Type: Full-Time

Location: Croydon, Manchester and Sheffield

About the Role

Job summary

The Home Office works to build a safe, fair and prosperous UK. We achieve this through our work on counter-terrorism, policing, fire, crime, drugs policy, immigration and passports.

Home Office Digital, Data and Technology designs, builds and develops services for the rest of the department and for government. Every year our systems support up to 3 million visa applications, checks on 100 million border crossings, up to 8 million passport applications and deliver 140 million police checks on people, vehicles and property.

You will help to develop and enhance stakeholder relationships in order to facilitate collaboration. You will be expected to draw on expertise of more senior colleagues to help you develop technical specifications and plans.

A Business Analyst will receive direction from more senior business analysts on task-based delivery but will be responsible for the output. You will make sure outcomes are aligned with the service vision and business strategy by connecting the current and future business models and delivering to the future business architecture strategy or plan. You will also be involved in supporting and informing product iteration, evolution and optimisation.

Job Responsibilities:

• Developing knowledge of key Business Analysis skills (e.g. requirements, engineering, workshops facilitation, process mapping etc) and understanding of BA resources/templates/best practice guidance.
• Developing breadth and depth of understanding of a variety of project approaches and software engineering lifecycles (e.g. agile, waterfall, incremental).
• Developing techniques and knowledge around developing acceptance criteria which are scenario-based within processes that support thorough testing.
• Understanding and defining the problem to be solved and ensuring strategic decision-making supports business outcomes as well as user needs.
• With support, identifying service and process improvement opportunities, contributing to the implementation of proposed solutions.
• Setting up and supporting workshops to enable requirements to be identified and clarified.
• Drafting requirements/user stories as required to support the delivery of features.
• Evidence gathering to support analysis of the business needs including user feedback sent in as the product progresses through its lifecycle.
• Supporting the production of periodic performance measures to inform stakeholders and drive discussion around the required service.

You will also be expected to carry out the following day to day activities:

• Collaborate with other professions within the scope of delivery to develop understanding of the value of each role in a multidisciplinary team.
• Support business process testing, execute test scripts under supervision and understanding the role of testing and how it works.
• Evidence gathering to support building any required business case and benefits realisation.
• Work towards a BCS International Diploma in Business Analysis

Working Pattern

This role is available on a full-time basis with the option of compressed hours working.

We encourage applications from candidates who wish to work part-time; however, part-time opportunities cannot be guaranteed and are subject to the requirements of the role and business. Candidates wishing to work part-time should notify the vacancy holder as soon as a provisional offer of employment is made, to explore whether this can be accommodated at your selected location.

Travel

Occasional travel may be required to other Home Office locations.

Person specification

You’ll have a demonstrable passion for Business Analysis, with the following skills or some experience in:

• Analytical and problem-solving skills to help you assess and understand problems, break them down and devise and propose new solutions.
• Eliciting, analysing and validating subsets of business requirements before peer review from more senior business analysts, in the most appropriate and effective manner and format.
• Communicating in a variety of methods, knowledge of when to apply the appropriate method to each scenario/audience.
• Building strong relationships with a broad range of people from a varied background (technical and non-technical), and applying proven communication, and analytical skills to ensure the team’s plans and objectives are achieved.
• Good interpersonal skills with the ability to understand, empathise, negotiate and influence individuals and groups.
• Working as a team player contributing ideas and innovation in a flat team structure.

The skills listed above are reflective of the Home Office DDaT Profession Skills and Competency Model (based on the industry standard SFIA framework). Please see below for the relevant skills required for your role:

Strategy and Architecture

• Technical Strategy and Planning

Change and Transformation

• Business Change Management
• Business Situation Analysis (BUSA) – Level 3
• Requirements Definition and Management (REQM) – Level 2

Development and Implementation

• User Experience
• Feasibility Assessment (FEAS) – Level 2

Relationships and Engagement

• Stakeholder Management
• Stakeholder Relationships Management (RLMT) – Level 3
• Currently undertaking or have completed a DDaT in-house Emerging Talent Programme.
• Knowledge of the Migration and Borders ecosystem.

Technical skills

We’ll assess you against these technical skills during the selection process:

• Business Situation Analysis (BUSA) – Level 3
• Requirements Definition and Management (REQM) – Level 2
• Stakeholder Relationships Management (RLMT) – Level 3

In addition to your salary, a career with the Home Office offers a range of benefits, including:

• A Civil Service pension with an employer contribution of 28.97%.
• In-year reward scheme for one-off or sustained exceptional personal or team achievements.
• 25 days annual leave on appointment, rising with service to 30 days.
• Eight days of public holidays, plus one additional privilege day.
• Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all employees will be expected to spend a minimum of 60% of their working time in an office.

Things you need to know

This vacancy is using Success Profiles (opens in a new window), and will assess your Experience and Technical skills.

This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.

We will endeavour to conduct the selection process in line with the dates indicated below, but cannot guarantee that these will not, where necessary, be revised.

Application – by 22 nd May 2025

As part of the application process, you will be asked to complete:

CV.

Personal Statement (maximum 1000 words).

Your CV should consist of your career history and skills/experience, including any key achievements in each role. Your CV will be scored against the experience required for the role as noted within the essential criteria.

The Personal Statement should be aligned to and demonstrate how you meet the skills and experience set out in the essential criteria, detailed in the job description.

For guidance and information on how to construct your application (CV and Personal Statement), you are encouraged to visit Civil Service Careers website.

The sift will be held on the Personal Statement and CV.

Should a high volume of applications be received, an initial sift will be conducted on the Personal Statement. Candidates who pass the initial sift will then be progressed to a full sift that will consist of the CV.

If you are successful at sift stage, you will be invited to an interview that will be Technical Skills based questions

For guidance on the Technical skills, please refer to the SFIA 8 framework.

In addition, candidates will be asked to prepare a presentation that will be delivered at interview. The presentation question/scenario will be disclosed closer to the interviews.

The presentation will be assessed against ‘Experience’ on the ‘Success Profiles’ and will be assessed against the ‘Essential Criteria’ as listed in the job advertisement.

The interview will take place via video using Microsoft Teams.

For guidance and information on what to expect and how to prepare for an interview, you are encouraged to visit Civil Service Careers.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• Nationals of the Republic of Ireland
• Nationals of Commonwealth countries who have the right to work in the UK
• Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• Individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Required Documents

• CV/Resume

Application Process

APPLY TODAY to be part of the Home Office’s transformation journey and play a key role in shaping vital public services