Hotel Receptionist

TN United Kingdom; London; On-site; Full time

Job summary

A leading company in London is seeking a Receptionist to join their team. The ideal candidate will have hotel experience and a friendly attitude. Responsibilities include guest check-ins, reservations, and managing customer inquiries. This role offers a competitive hourly rate and a supportive work environment.

Qualifications

• Minimum of 12 months hotel experience in a 4-star or higher environment.
• Immediate availability with no prior commitments.

Responsibilities

• Checking guests in and out.
• Handling guest enquiries and resolving customer complaints.
• Managing postings for room charges.

Skills

Customer Service

Flexibility

Enthusiasm

Tools

PMS Systems

Job description

Job Opportunity: Receptionist

Join our team through your preferred social network platform.

Compensation & Benefits

• Hourly Rate: From £13.00 per hour, depending on experience.
• Payment Schedule: Weekly, every Friday.
• Work Environment: Work alongside dedicated consultants who value your hard work.

Please note: Accommodation cannot be provided.

Responsibilities

Reception duties include but are not limited to:

• Checking guests in and out
• Taking reservations for room bookings
• Assigning rooms (including walk-ins)
• Handling guest enquiries and resolving customer complaints
• Managing postings for room charges, balancing, and banking
• Liaising with all departments on a daily basis

Requirements

• Minimum of 12 months hotel experience in a 4-star or higher environment
• Flexibility to work on weekends
• Friendly and enthusiastic attitude
• Legal ability to work in the UK (no sponsorships provided)
• Immediate availability with no prior commitments, including holidays, and able to commit for a minimum of 4 weeks
• Strong experience with PMS systems (Opera, Guestline, or Protel) preferred