EFB Analyst

easyJet Airline Company PLC; Luton; Hybrid; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Up to 20% bonus

25 days holiday

BAYE, SAYE & Performance share schemes

Life Assurance

Flexible benefits package

Excellent staff travel benefits

Job summary

Join a leading airline's EFB team in Luton, supporting operational oversight and governance for Electronic Flight Bags. This full-time role involves managing applications, coordinating projects, and ensuring compliance while fostering effective communication across teams. Embrace hybrid working and enjoy a range of benefits including a bonus, holidays, and staff travel perks.

Qualifications

• Experience in product and/or project management is advantageous.
• Proven expertise in managing iPadOS and iPad platforms is desirable.

Responsibilities

• Coordinating user acceptance testing for EFB hardware and applications.
• Resolving end-user issues and leading continuous improvement initiatives.
• Creating training materials and managing hardware assets.

Skills

Interpersonal Skills

Communication Skills

Analytical Mindset

Attention to Detail

Stakeholder Management

Tools

iPadOS

Job description

You will be part of a small, but highly efficient EFB team, supporting the three easyJet AOCs.

The team is required to provide operational oversight, governance and support for:

· Operational device hardware, applications, security and configuration

· Applicable regulatory compliance

· Supervision, distribution and control of manuals

This role will report into the Flight Operations Manager – EFB and Digital, who will provide strategic direction and oversight. For day to day operational support and escalation, the role will work closely and link in with the Senior EFB Analyst.

This role will need key relationships with the Technology Manager – Operations, EFB application SMEs and manual authors, third party suppliers, Cabin Operations Manager – Cabin Crew Devices, Training department, Engineering alongside various other easyJet departments.

What you’ll be doing:

We are looking for a proactive and detail-oriented professional to support and maintain our Electronic Flight Bag (EFB) and iPad administrative system.

This role involves, configurations, and applications; managing application roadmaps and change processes; and

This role involves;

· Coordinating user acceptance testing for EFB hardware, configurations and applications.

· Managing application roadmaps and change processes

· Ensuring effective communication with suppliers, stakeholders, and internal teams

Responsibilities include:

· Resolving end-user issues

· Leading continuous improvement initiatives

· Coordinating projects and trials

· Creating training materials and end user documentation

· Managing hardware assets, and running compliance audits

· Supporting operational changes in line with best practices

Requirements of the Role

What you’ll need to do the role:

The ideal candidate will possess interpersonal, communication, and written skills, coupled with a decisive and analytical mindset and keen attention to detail.

Experience in product and/or project management is advantageous to this position. You will be proactive and resilient, capable of prioritising and managing workloads under tight deadlines while maintaining great stakeholder and supplier management skills.

You should also have a high degree of flexibility and the ability to travel across our network to support Operations teams.

Proven expertise in managing iPadOS and iPad platforms would be hugely desirable.

What you’ll get in return

> Up to 20% bonus

> 25 days holiday

> BAYE, SAYE & Performance share schemes

> Life Assurance

> Flexible benefits package

> Excellent staff travel benefits

Location & Hours of Work

This full-time role will be based in Luton and will be 40 hours per week. We support hybrid working and spend three days per week in the office

About easyJet

Ready to make your next move? How about make your mark? Join a team with unstoppable drive and passion at easyJet.

At easyJet our aim is to make low-cost travel easy – connecting millions of people to what they love using Europe’s best airline network, great value fares, and friendly service. Whether you’re working as part of our front-line operations or in our corporate roles, we’ll give you everything you need to make a personal impact on our growing business. We believe in sharing new opportunities, stepping up to challenges and supporting each other with our Orange Spirit.

Make a difference with your next role. Make it easyJet.

Apply

Complete your application on our careers site.

We encourage individuality, empower our people to seize the initiative, and never stop learning. We see people first and foremost for their performance and potential and we are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates.

#LI-CM2 #LI-HYBRID

Business Area

Business Area

Operations

Primary Location