Electrical Sales Coordinator

Systems adi Group Ltd; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company as an Electrical Sales Coordinator, where you will play a vital role in managing quotes and enhancing customer care operations. This position is key to converting opportunities and maintaining strong client relationships. You will support the sales team with administrative tasks and ensure client satisfaction through proactive communication. Enjoy a range of benefits including a savings portal, employee assistance programs, and a vibrant company culture that values merit and opportunity. If you're ready for your next challenge, this role is perfect for you.

Benefits

Savings and Discounts Portal

Enhanced Employee Assistance Programme

Cycle to Work Scheme

Employee Referral Bonus

Company-wide Christmas Party

Annual Employee Awards

Long Service Awards

Free Workwear

Qualifications

• Experience in a sales support or customer service role.
• Strong communication skills, both written and verbal.

Responsibilities

• Manage quotes under £4,500 and enhance customer care operations.
• Conduct check-in calls with existing clients and handle queries.

Skills

Sales Support Experience

Customer Service Skills

Communication Skills

Organizational Skills

Attention to Detail

Time Management

Tools

Pipedrive CRM

Job description

adi Electrical Compliance Sales Coordinator

Location – Kings Norton, Birmingham

About the Role

As an Electrical Sales Coordinator, you will manage our small to medium quote portfolio and enhance our customer care operations. This role is crucial in converting opportunities and maintaining strong client relationships.

Specifically, your key responsibilities will include:

• Process and follow up on quotes under £4,500

• Convert opportunities through proactive follow-up and relationship-building

• Support the core sales team with quote preparation and administrative tasks

Customer Care:

• Conduct regular check-in calls with existing clients

• Manage the renewal process for existing clients

• Handle client queries and coordinate with technical teams

• Maintain client satisfaction through proactive communication

• Support the implementation of customer feedback systems

Administrative Support (20%):

• Assist with quote preparation and documentation

• Maintain accurate records in Pipedrive CRM

• Generate sales reports and analytics if required

• Provide general administrative support to the sales team

• Coordinate with various departments to ensure smooth service delivery

About you

We would like to hear from you if you have:

• Experience in a sales support or customer service role

• Strong communication skills, both written and verbal

• Excellent organisational and time management abilities

• Ability to work independently and as part of a team

• Strong attention to detail

• Ability to prioritise and manage multiple tasks

The Benefits

• The adi Pit Stop – savings and discounts portal with Reward Gateway
• Enhanced Employee assistance programme
• Cycle to work scheme
• Employee referral bonus of £500 for every successful new employee
• Company-wide Christmas party for employees and partners
• Annual employee awards
• Long service awards
• Free workwear

The company

Find out more about adi - https://www.adiltd.co.uk/

Other organisations may call this role an Internal Sales Representative, Internal Sales Coordinator, Electrical Sales Coordinator.

Adi Group is fully committed to the principle of equal opportunity in employment and seeks to ensure that the careers of all employees are determined solely on merit and opportunity and that judgement of employees are free from the effects of bias and prejudice.

So, if you’re seeking your next challenge as an Electrical Sales Coordinator, please apply via the button shown.

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