Assistant Retail Manager

TN United Kingdom; Warwick; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a leading company recognized for its outstanding workplace culture as an Assistant Manager. In this hands-on role, you will support daily operations, manage donations, and contribute to community sustainability efforts. Enjoy a supportive environment with no evening or Sunday work, and a starting holiday entitlement of 26 days plus bank holidays.

Benefits

Virtual GP Service

Fantastic Pension Scheme

26 Days Holiday plus Bank Holidays

Qualifications

• Resilient, supportive, and enthusiastic personality.
• Passion for developing people and sustainability.

Responsibilities

• Support daily operations and manage donations.
• Recruit and train volunteers and staff.
• Respond to customer queries and maintain high standards.

Skills

Customer Service

Adaptability

Leadership

Teamwork

Job description

Social network you want to login/join with:

• Do you want to work for a company that has been independently accredited by Best Companies Ltd as an Outstanding Company to work for?
• Do you want to work for a company that passionately cares about its colleagues, stakeholders, and the planet, and is the current recipient of the Charity Retailer of the Year award?
• Would you like to enjoy benefits such as a virtual GP service, a fantastic pension scheme, and a starting holiday entitlement of 26 days plus bank holidays?
• Are you seeking a new challenge that helps develop your skills and contributes to the community?
• Did we mention there is no evening or Sunday work?
• Our managers lead from the front, guiding colleagues and customers on an inspiring journey!
• Do you have excellent customer service skills, innovative ideas, and a dynamic personality?

If this describes you, read on!

As the Assistant Manager, you will support the manager in the daily operations of all business areas. This includes receiving donations, organizing collections from private homes and other locations, and processing and distributing these to local SA shops, selling on the premises, or redistributing. You will also help provide a repair and reuse service to the community, which helps divert unwanted goods from landfills where practical.

This is a hands-on role requiring you to respond to queries from customers, head office, and the team. You will regularly be responsible for opening and closing the centre and involved in recruiting and training volunteers and staff.

All key responsibilities and desirable skills are detailed in the Job Description available upon application.

If you:

• Are resilient, supportive, caring, hands-on, and enthusiastic
• Possess a positive attitude and deliver exceptional customer service
• Want to make a positive impact
• Take pride in maintaining high standards for colleagues, stakeholders, and yourself
• Are adaptable and able to think quickly
• Have a passion for developing people
• Have an interest in the environment and sustainability
• Possess an engaging personality and a desire to succeed and excel

THEN SALVATION ARMY TRADING COMPANY LTD WANTS YOU!

Hear what some of our colleagues say about us:

'Working at SATCoL is incredibly rewarding. The organization’s commitment to community impact, along with its supportive and inclusive environment, makes every day fulfilling.' – LF, Donation Centre Manager

'SATCoL is caring and thoughtful. I always receive great support and am proud to be part of this company.' – KB, Shop Manager

'Working for Salvation Army Trading Company is rewarding. I contribute to a noble cause and am part of an inspired, dedicated employer making a difference.' – GT, Sales Assistant/Driver

We are an equal opportunities employer and welcome applications from all sectors. Please note that this advert may close earlier than the stated deadline in exceptional circumstances.