Digital Delivery Manager

TN United Kingdom; Manchester; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading company in the UK is seeking a Digital Delivery Manager to enhance mobile application delivery. The role involves managing third-party services, ensuring seamless integration, and championing user-centric design. Ideal candidates will have a strong background in mobile application design and delivery, with excellent interpersonal skills and a customer-focused mindset. The position offers a rewarding work environment with competitive benefits.

Benefits

Pension scheme (up to 10% contribution)

WPA healthcare with auto-enrollment

Annual leave starting at 26 days

Professional membership fee reimbursement

Discounts for high street shopping

Wellbeing initiatives

Qualifications

• Experience in mobile application design and delivery.
• Ability to articulate complex technical solutions.

Responsibilities

• Identifying and documenting requirements for applications.
• Managing the development and delivery of applications by third parties.
• Championing user-centred design principles.

Skills

Mobile Application Design

Problem Solving

Stakeholder Management

Team Collaboration

Customer Focus

Job description

Job Title: Digital Delivery Manager

The Digital Delivery Manager will work with the Head of Business Application to deliver mobile applications for the business, continually improving how services are delivered to our valued customers both internally and externally.

What you’ll be doing

• Identifying and documenting requirements for applications;
• Developing and maintaining a comprehensive understanding of Great Places’ existing technology landscape to contribute to digital roadmaps, aligning future technologies with current ones;
• Ensuring seamless integration of mobile applications with backend systems and data sources using secure APIs and middleware where necessary;
• Reviewing the external market to identify potential delivery partners;
• Working with the Procurement Team to procure third-party services for functionality delivery;
• Managing the development and delivery of applications by third parties, ensuring they meet specifications, quality, and cost requirements through effective contractor management;
• Managing the deployment and rollout of digital applications;
• Championing user-centred design principles, co-developing solutions with business stakeholders, informed by customer feedback;
• Managing relationships with current and future application owners.

What you’ll need

• Experience in mobile application design and delivery;
• Knowledge of secure design practices;
• Proven success in application delivery with third-party entities;
• Ability to articulate complex technical solutions to colleagues from various business areas;
• Skill in translating business requirements into functional and technical specifications for third-party partners;
• Ability to produce clear reports and presentations for diverse audiences and mediums;
• Innovative problem-solving skills and creativity;
• Ability to research and analyze new technologies;
• Experience in proof of concept or prototyping exercises;
• Capability to work under pressure to meet challenging deadlines;
• Strong team collaboration skills, understanding stakeholder needs and objectives;
• Customer-focused mindset;
• Confidence to challenge existing approaches and learn from setbacks;
• Self-motivation, proactivity, and initiative.

What we need from you

• Willingness to share knowledge, guide, train, and coach peers;
• Excellent interpersonal skills and experience in change management;
• Professional, values-driven, with integrity, inclusivity, and respect for diversity.

What we give you in return for your hard work and commitment

• Pension scheme (up to 10% contribution from both colleagues and Great Places);
• WPA healthcare with auto-enrollment and savings options;
• Annual leave starting at 26 days, increasing to 30 days plus Bank Holidays;
• Professional membership fee reimbursement;
• Discounts through The Market Place for high street shopping, restaurants, supermarkets, gyms, cycle to work, and tech loans;
• Wellbeing initiatives focusing on career, mental, physical, and financial health.

Interviews will take place the week commencing 9th June 2025.