Delivery Manager, Cyber, Data and Privacy

Pinsent Masons; Manchester; On-site; GBP 50,000 - 70,000; Full time

Job summary

Pinsent Masons is seeking a Delivery Manager for a 12-month fixed-term contract to oversee legal service delivery in Cyber, Data, and Privacy. The role involves managing a team, developing delivery models, and ensuring high-quality service to clients. Ideal candidates will have strong experience in data protection and managing legal teams, with a focus on stakeholder engagement and service excellence.

Benefits

Career development within an award-winning team.

Flexible working options.

Additional leave and benefits, including private healthcare.

Qualifications

• Experience with Data Protection, Privacy & Cyber Security legal requirements.
• Experience processing DSARs and managing cyber breaches.
• Skills in negotiating data protection agreements.

Responsibilities

• Line managing a team of paralegals focused on delivery to clients.
• Supervising legal service delivery to end users.
• Identifying and developing new service offerings in cyber, privacy, and data.

Skills

Data Protection

Privacy

Cyber Security

Negotiation

Stakeholder Influence

Job description

Delivery Manager, Cyber, Data and Privacy

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Job Description

Delivery Manager, Cyber, Data and Privacy – 12-Month Fixed Term Contract

Location: Birmingham, Edinburgh, Glasgow, Leeds, or Manchester

Role Overview

Vario is a market-leading alternative legal services provider within Pinsent Masons, unique in the legal sector. It includes Flexible Services, Consulting and Technology, Legal Project Management, and Managed Legal Services (MLS). This role is within our MLS team.

We are recruiting a Delivery Manager to support our MLS Delivery teams, ensuring the delivery of world-class legal services to practice groups and external clients. The role involves engagement strategies, pastoral care, and development of legal delivery teams. Responsibilities include:

• Line managing a team of paralegals focused on delivery to clients and lawyers, including supervision, training, and development.
• Supervising legal service delivery to end users.
• Supporting service delivery on engagements, including resource planning, QA, and progress reporting.
• Developing delivery models for best-in-class service.
• Building relationships across practice groups and sectors.
• Managing work allocation and capacity with Resource Management.
• Identifying and developing new service offerings in cyber, privacy, and data.

Standard working hours are 9:30am-5:30pm with flexible working considered. This is a 12-month fixed-term contract.

Candidate Overview

Ideal candidates will have:

• Experience with Data Protection, Privacy & Cyber Security legal requirements.
• Experience processing DSARs, managing cyber breaches, drafting privacy policies.
• Skills in negotiating data protection agreements and conducting DTIAs, maintaining ROPAs and compliance documentation.
• Experience in alternative legal services and managing high-performing legal teams.
• Experience delivering legal services in high-volume, multi-location environments.
• Ability to influence stakeholders and promote alternative service delivery benefits.
• Experience working with performance metrics for service excellence.

What We Offer

• Career development within an award-winning team.
• Flexible working options.
• Additional leave and benefits, including Carers’ leave, private healthcare, pension, and more.

Next Steps

Applications will be reviewed, and shortlisted candidates will be contacted for interviews, typically conducted virtually. We value diversity and encourage all to apply. For questions or adjustments, contact Victoria Greaves at [e-mail].