Facilities Co-Ordinator - Siemens

EMCOR UK; England; On-site; GBP 28,000 - 30,000; Full time

Job summary

An established industry player is seeking a Facilities Coordinator to support the Facilities Manager in ensuring compliance and managing service deliverables. This role involves administrative support, proactive management of helpdesk tasks, and overseeing soft services. The ideal candidate will have strong organizational skills, customer service experience, and a solid command of English. Join a forward-thinking company that values diversity and fosters a culture of respect and equity, contributing to a better workplace experience for all.

Benefits

25 days holiday + BH

Company Sick Pay

Flexi Benefits Discounts

Extensive Learning & Development opportunities

Qualifications

• Strong command of written and spoken English.
• Knowledge of operational procedures and supplier control.
• Well organized with the ability to prioritize workloads.

Responsibilities

• Manage service deliverables for all soft services.
• Ensure compliance with EHS and client processes.
• Provide administrative support to the Facilities Manager.

Skills

Customer Service

Administrative Skills

Health & Safety Knowledge

Line Management

IT Skills (Office 365)

Tools

CAFM System

Office 365

Job description

Job Details

Location: Lincoln

Working hours: Monday to Friday 07:30 - 16:30 (40 hours per week)

Salary: £28,000 - £30,000 DOE + OT

Benefits: 25 days holiday + BH, Company Sick Pay, Flexi Benefits Discounts including Discount Shopping, Gym, Days Out, Extensive Learning & Development opportunities.

About EMCOR UK

At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to "create a better world at work". Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.

Job Purpose

To support the Facilities Manager in ensuring compliance with the agreement between EMCOR UK and the client. The Facilities Coordinator will manage the service deliverables for all soft services to promote an ethos of teamwork and to instil a culture of continuous improvement. You'll also provide administrative support to ensure that our workflow is delivered effectively and efficiently.

What You'll Do

• Adherence to all EHS and client processes in a multi-use environment
• Proactive management of helpdesk tasks and ensuring SLA achievement
• Responsible for the day-to-day management of all soft services
• Overseeing & covering reception duties when required
• Carry out administrative duties for facilities including KPI auditing, collating records of quotations, and formulating minutes of meetings
• Assist the FM to ensure all finance processes are followed and records kept up to date regarding extra works quotations and budget management
• Ensure all soft services & M&E log book processes and procedures are achieved
• Support the M&E Supervisor with maintaining the CAFM System and Asset Management database
• Maintain and control stock levels of PPE, Office Stationery/Equipment
• Handle all administrative requirements for the FM team
• Develop and maintain relationships with suppliers and subcontractors
• Minimize disruptions to clients during FM works, leading communication when required
• Act upon reasonable requests from clients, customers, and colleagues
• Assist the Operations Manager with administration duties for the account
• Line manage cleaning and reception staff, as well as other soft services supplied by preferred vendors

Who You'll Be

• Hold a full driving license
• Strong command of written and spoken English
• Knowledge of operational procedures such as supplier control, procurement, Health & Safety (IOSH Managing Safely & SIA license preferred but not essential)
• Line management/supervision experience
• Well organized with the ability to prioritize workloads
• Previous customer service experience
• Sound administrative skills
• Excellent IT skills, including Office 365
• Willingness to travel as required

Person Specification

At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.

Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.

Join us in building a better world at work.