Security Team Leader

TN United Kingdom; West Midlands Combined Authority; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is looking for a Security Team Leader to enhance their Loss Prevention efforts. This role involves leading a dedicated team to protect assets, conducting audits, and building relationships with internal and external stakeholders. As a key player in the organization, you will train and develop your team while ensuring a professional approach to conflict management. With opportunities for travel and a flexible schedule, this position offers a dynamic work environment where your contributions will directly impact the company's success. Join a forward-thinking company that values your expertise and commitment to security.

Benefits

28 days holiday

Up to 25% staff discount

Subsidized travel

Discount at instore cafes

Qualifications

• Strong interpersonal and communication skills are essential.
• Ability to work well under pressure and manage multiple tasks.

Responsibilities

• Lead a team of security personnel to prevent theft.
• Conduct audits and generate incident reports.
• Train and develop retail colleagues in Loss Prevention.

Skills

Interpersonal Skills

Communication Skills

Initiative

Written Skills

Attention to Detail

Administration Skills

Problem Solving

Tools

Microsoft Office

Job description

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Due to our continued ongoing success, we are seeking to appoint a Security Team Leader.

As a Security Team Leader, you will operate across our stores utilising your skills to help prevent theft of stock. The work of the Security Team Leader is crucial in the identification, apprehension and prosecution of criminals who target our stores.

This role entails leading a target team of covert and uniform security personnel across your area of responsibility. You will deliver training and development of your security team through our LP training academy ensuring they are effectively deployed to our high-risk stores to identify and apprehend offenders for theft, while always being professional when dealing with conflict.

You will also support our retail colleagues by supporting, training, and developing them in Loss Prevention activity and department objectives.

Accountabilities

• Performing line management and recruitment, training, and development responsibilities for the team.
• Deployed as a team to high-risk stores to identify and apprehend theft offenders.
• Conducting systematic audits for Loss Prevention.
• Generate detailed incident reports and collate evidence to support criminal prosecutions.
• Generate detailed reports of the findings from store visits, providing recommendations.
• To agree action plans for stores to follow between visits.
• Conducting follow up operational training to support stores.
• Building relationships with internal stakeholders and external agencies
• Completing surveillance operations across the retail / distribution network.

Knowledge and Competencies

To succeed in this role, you will be expected to:

• Have good interpersonal and communication skills. Communicate in such a way that key messages cannot be missed.
• Have a high degree of initiative.
• Understand when to consult, involve or direct others.
• Have high quality written skills to deliver actionable guidance and feedback.
• Think clearly and quickly about issues and identify critical information.
• Project confidence when faced with challenge.
• Pay attention to detail and have good administration skills.
• Work well under pressure to meet deadlines and to be able to deal with several tasks simultaneously by planning and organizing priorities.
• Have knowledge of all Microsoft Office Packages.
• Have your own transportation and a full UK driving license.
• This role will have the potential for travel across the UK and will involve overnight stays.

Salary / Hours / Requirements

• Full time permanent contract, 44 hours per week
• Must be fully flexible working 5 days out 7, working a mixture of shift patterns
• Full driving licence with own reliable transport REQUIRED
• 28 day’s holidays (inclusive of public holidays)
• Up to 25% staff discount in all Range and wilko stores (after completion of probation)
• Up to 20% discount from our instore Dee Dee's/Iceland Cafes
• Subsidized travel (expenses paid weekly)