Customer Delivery Driver, Supermarket Assistant

Waitrose & Partners; Yateley; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a forward-thinking company as a Customer Delivery Driver, where you'll be at the forefront of delivering quality produce and exceptional service to customers. In this role, you'll not only be responsible for ensuring timely deliveries but also support the shop team with various tasks, contributing to a friendly and efficient environment. With a commitment to employee ownership and a focus on retail excellence, this opportunity allows you to thrive in a supportive workplace. If you're self-motivated, adaptable, and passionate about customer service, this position could be the perfect fit for you.

Qualifications

• Must possess a valid UK B-Category manual driving licence.
• Strong customer service skills and good time management are essential.

Responsibilities

• Deliver quality produce and excellent service directly to customers' doors.
• Load and prepare the van for deliveries, ensuring all orders are ready.

Skills

Customer Service Skills

Time Management

Physical Handling

IT Literacy

Tools

Driving License (UK B-Category)

Job description

About the role

As a Customer Delivery Driver at Waitrose, you'll deliver quality produce and excellent Partner-led service directly to our customers' doors. When not on deliveries, you'll support the shop team with daily tasks like stock replenishment and housekeeping, contributing to the shop's efficient operation in a friendly environment.

Note: You must be 18 or older to apply.

Key Responsibilities

1. Start your day in-store, reviewing your delivery routes.
2. Load and prepare your van for deliveries, ensuring all orders are ready for efficient delivery.
3. Perform vehicle safety checks, maintaining compliance with road safety and health regulations.
4. Represent the Waitrose brand with excellent customer service on the road.
5. Assist customers with shopping and build rapport based on trust and service.
6. Support shop tasks as needed, including general shopkeeping.

Essential Skills and Experience

• Valid UK B-Category manual driving licence with no more than 6 points.
• Strong customer service skills.
• Good time management.
• Ability to handle physical tasks, such as lifting crates and cages.
• Self-motivated, adaptable, and able to work independently.
• IT literacy.

Desirable Skills and Experience

• Previous driving experience, especially with chilled vehicles.

About The Partnership

We are the UK's largest employee-owned business, home to John Lewis and Waitrose. Our purpose is to build a happier world, and as Partners, we share ownership and responsibility for our success.

We focus on retail excellence, innovation, and diversification, committed to Price, Quality, and Service. We foster an inclusive environment where everyone can thrive and be themselves.

All Partners own their part in making the Partnership a place where we belong and excel together.

Important Points

Some roles require pre-employment vetting, including DBS checks and possibly financial probity checks. We encourage quick completion of these documents to avoid delays.

Apply early, as vacancies may close if we receive many applications.

We support flexible working arrangements, including flexible hours, job sharing, or shorter contracts. Discuss options with the hiring manager during your interview.