Call Center Agent - Uncapped Commission (Wallsend)

JR United Kingdom; North Tyneside; Hybrid; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking a Call Center Agent to join their dynamic team in North Tyneside. This full-time role offers a competitive salary with uncapped commission, allowing you to thrive in a supportive environment. You'll engage with customers, helping them discover how the company's products can enrich their digital lives. With flexible working options and a strong emphasis on training and development, this position is perfect for those looking to build a rewarding career in customer service. Join a vibrant culture where your contributions truly matter!

Benefits

Access to online GP services 24/7

Market-leading paid carer’s leave

Family leave with full and half pay

Discounts on EE & BT products

Career development support

Season Ticket Travel Loan

Volunteering days

Optional private healthcare

Dental insurance

Qualifications

• Confident in talking and building relationships over the phone.
• No hard sales involved; focus on enhancing customers' digital lives.

Responsibilities

• Discuss EE's products with customers to enhance their digital experience.
• Provide support and training to ensure customer satisfaction.

Skills

Customer Service Skills

Communication Skills

Relationship Building

Job description

Call Center Agent - Uncapped Commission (Wallsend), North Tyneside

This job is at EE, located in North Tyneside, United Kingdom. The role is in the 'Other' category and requires an EU work permit.

Job Details:

• Location: EE Gosforth - BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET
• Type: Full Time, Permanent
• Salary: £25,087.00, rising to £25,684.00 after 8 months, plus uncapped commission

Why this job matters: If you're confident in talking and enjoy building relationships, this role might be for you. No hard sales involved; you'll discuss how EE's products can enhance customers' digital lives over the phone. Training will be provided to help you succeed.

Flexibility and Support: The role offers flexibility, including scheduling your own breaks, banking time, and occasional home working, to support your personal commitments.

Benefits include:

• Competitive starting salary with incentives and bonuses
• Access to online GP services 24/7 for you and your immediate family
• Market-leading paid carer’s leave
• Family leave with 18 weeks full pay and 8 weeks half pay
• Discounts on EE & BT products
• Career development support
• Season Ticket Travel Loan
• Volunteering days
• Optional private healthcare and dental insurance

Join a team with a great culture, support, and training to build a lasting career. Apply now to make a difference!