Customer Service Advisor - Uncapped Commission

JR United Kingdom; Wallsend; On-site; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking a Customer Service Advisor to join their dynamic Sales Team in Tyneside or Gosforth. This role is perfect for someone who enjoys engaging with people and has the confidence to communicate effectively. You'll receive comprehensive training to become knowledgeable about a range of products and services, allowing you to assist customers in enhancing their digital experiences. With a strong focus on flexibility and support, this position offers a competitive salary, uncapped commission, and numerous benefits, including access to healthcare and generous family leave. If you’re ready to take the next step in your career, this opportunity is for you.

Benefits

Online GP Access

Paid Carer's Leave

Family Leave

Huge Discounts on Products

Career Development Support

Season Ticket Travel Loan

Volunteering Days

Optional Private Healthcare

Dental Insurance

Qualifications

• Confident talker with a knack for building relationships.
• Transferable skills from life experiences to succeed in sales.

Responsibilities

• Engage customers over the phone to enhance their digital lives.
• Discuss and recommend suitable products and services.

Skills

Communication Skills

Sales Skills

Customer Relationship Management

Job description

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Customer Service Advisor - Uncapped Commission, Wallsend

Client: EE

Location: Wallsend, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 19

Posted: 18.04.2025

Expiry Date: 02.06.2025

Job Description:

Where: EE North Tyneside OR EE Gosforth

Full Time: Permanent

Salary: £25,087.00 rising to £25,684.00 after 8 months, plus uncapped commission

Start Date: April 2025 onwards

Why this job matters:

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. If you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence, you have transferable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Tyneside or Gosforth?

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.

What’s in it for you?

• A great starting salary of £25,087.00 rising to £25,684.00 after 8 months, plus incentives and bonuses.
• Online GP – Access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
• Market-leading paid carer’s leave, up to 2 weeks off for carers to support colleagues caring for family or friends who are disabled, ill, or elderly.
• Family Leave - Equalised maternity, paternity, and adoption leave providing all parents 18 weeks full pay and 8 weeks half pay in the first year.
• Huge discounts on EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
• Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
• Season Ticket Travel Loan – providing funds to pay for your travel to and from work upfront.
• Volunteering days, allowing you to give back to your local community.
• Optional Private Healthcare and Dental, to protect you and your family.

On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.

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Created on 18/04/2025 by JR United Kingdom