Receptionist

LAH Property Marketing; Maidenhead; On-site; GBP 24,000; Part time

Job summary

An exciting opportunity for an experienced corporate receptionist in Maidenhead. The role involves managing the reception area, providing admin support, and coordinating with contractors. Ideal candidates are organized, proactive, and possess excellent customer service skills.

Benefits

Contributory Pension Scheme

Life Assurance

LAH Training Academy

Company Events

Wellness scheme

Qualifications

• Proven experience in a front-of-house reception role.
• Facilities management experience is desirable.

Responsibilities

• Manage and own the reception area to reflect clients' expectations.
• Work closely with the off-site Building Manager, reporting issues.
• Prepare and submit weekly activity reports.

Skills

Customer Service

Problem Solving

Communication

Multitasking

Tools

Microsoft Office

Job description

Department: Front of House

Location: Maidenhead

Compensation: £24,000 / year

Description

Receptionist – Part Time

Hours: 9am – 4pm, Monday to Friday

Salary: £24,000

We have an exciting opportunity for an experienced and efficient corporate receptionist who is ready to take on additional facility management responsibilities. You will be highly organized, managing contractors, and providing admin support to the off-site Building Manager. You should be well presented, confident, and capable of managing a busy and varied role.

The role is based at a modern office building near the A404(M), J8/9 of the M4 motorway, and Maidenhead town centre.

Key Responsibilities

Reception

• Manage and own the reception area to reflect the clients’ and tenants’ expectations
• Greet and register visitors, providing excellent customer service
• Manage deliveries, couriers, and post efficiently
• Perform general administrative tasks as required

Building Management

• Be the face of the building and the primary contact for questions and queries
• Work closely with the off-site Building Manager, reporting issues and assisting in resolutions
• Manage contractors, issue keys, and update maintenance logs
• Coordinate with security and contractors to maintain standards and procedures
• Prepare and submit weekly activity reports
• Research and produce a monthly e-newsletter for tenants, ensuring content aligns with brand standards

Skills, Knowledge, and Expertise

• Proven experience in a front-of-house reception role
• Facilities management experience is desirable
• Personable, proactive, with a confident manner and excellent customer service skills
• Self-motivated and capable of multitasking
• Strong problem-solving, communication, and active listening skills
• Proficient in Microsoft Office, apps, and social media; willing to learn internal systems

Benefits

• Contributory Pension Scheme and Life Assurance
• LAH Training Academy
• Company Events
• Wellness scheme, including a 24-hour confidential helpline and virtual/telephone GP