Information Technology Manager

ZipRecruiter; City of Edinburgh; Hybrid; GBP 50,000 - 60,000; Full time

Job summary

An established industry player is seeking a driven IT Operations Manager to lead their IT team in Edinburgh. This role involves overseeing daily operations, ensuring high service standards, and managing critical IT infrastructure. The successful candidate will analyze departmental needs, enhance productivity, and implement improvements while collaborating with various departments to align IT objectives. With a focus on compliance and best practices in data security, this position offers a dynamic environment where your contributions will significantly impact the organization's success. Join a supportive team that values innovation and excellence in IT management.

Benefits

32 days holiday a year

Death in Service benefits

Occupational pension scheme

Wellbeing initiatives

Online Health Provider access

Qualifications

• Strong experience in IT management and systems performance monitoring.
• Expertise in implementing and testing IT solutions and compliance standards.

Responsibilities

• Oversee IT operations and ensure compliance with data security regulations.
• Collaborate with departments to align IT objectives and improve processes.

Skills

IT Management

Communication Skills

Interpersonal Skills

Cloud Computing

Cybersecurity Best Practices

Team Leadership

Education

Bachelor's Degree in Information Technology

Professional Certification (PMP, CISSP, ITIL)

Tools

Microsoft Exchange

Active Directory

Office 365

Job description

Job Description

We are excited to be recruiting for a professional services organisation in Edinburgh for a IT Operations Manager.

Salary will be in the region of £50,000-£60,000pa (Depending on experience)

Based in Scotland (role is based in Edinburgh/ 3 days on site per week) our client focus on ensuring they provide the highest level of service to their clients.

The team are an enthusiastic group that support each other in order to achieve a great working environment.

They are looking to hire a driven IT Operations Manager to join the successful IT team in Edinburgh. In this role, you'll oversee the day-to-day operations of the IT Team.

Your expertise will help them maintain high standards of service to the internal and external clients, proactively manage system performance, and optimise our processes.

Overview of the role (but not limited to)

• Control essential IT infrastructure, operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.

• Control business-critical IT tasks and system admin.

• Aware of emerging technologies, hardware, and software to ensure the organization stays ahead in the industry.

• Maintain hardware and software inventory to ensure asset management and budget compliance.

• Assisting Director of Information Technology in the delivery of IT projects and solutions within the business group.

As an IT Operations Manager you’ll be responsible for:

• Analysing departmental needs, identifying vulnerabilities, and boosting productivity, efficiency, and accuracy to inform decision making.

• Ensuring network components work together seamlessly to meet business needs, utilising their full range of capabilities, and staying informed about new features and competitor solutions.

• Continuously analysing processes, technologies, and vendors to find areas for improvement and implementing necessary changes.

• Overseeing IT department operations, including resource allocation, and staff management.

• Ensuring compliance with relevant regulations and best practices in data security and IT management.

• Collaborating with departments to align with IT objectives.

• Preparing cost–benefit analyses when upgrades are necessary, and monitoring vendors to ensure they’re offering the best possible service and value for business needs.

• Troubleshooting issues and providing technical support when needed.

• Developing and executing disaster recovery plans and maintaining data backups to ensure business continuity.

Knowledge and Experience

• Strong experience in IT management

• Knowledge of IT systems (e.g., Microsoft Exchange, Active Directory, Office 365), current equipment and technologies, enterprise backup and recovery procedures, and systems performance monitoring

• Strong communication and interpersonal skills

• Bachelor’s degree (or equivalent) in information technology, computer science, or a related field

• Professional certification (e.g., PMP, CISSP, ITIL)

• Experience with cloud computing and virtualisation technologies

• Familiarity with cybersecurity best practices and frameworks

• Knowledge of IT governance and compliance standards

• Expertise in implementing, configuring, and testing IT solutions.

• Excellent team leadership and organisational skills

Benefits:

• An annual review and potential bonus award depending upon performance

• 32 days holiday a year (includes bank holidays)

• 3 x Death in Service benefits

• Membership of an occupational pension scheme

• Wellbeing initiatives and opportunity to access online Health Provider

For more information please apply asap

Gigabit Group Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Gigabit is committed to equal opportunity and . Suitable candidates with equivalent qualifications and more or less experience can apply.