Call Center Operator - Uncapped Commission (Tredegar)

JR United Kingdom; Tredegar; On-site; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking a Call Center Operator to join their dynamic sales team in Tredegar. This full-time position offers a competitive starting salary with opportunities for growth and uncapped commission. Ideal candidates will possess excellent communication and negotiation skills, and be eager to engage with customers to enhance their digital experiences. The company values flexibility, offering options for home working and personalized schedules. Additionally, employees benefit from comprehensive training, generous family leave, and health support, making this an attractive opportunity for those looking to develop their careers in a supportive environment.

Benefits

Online GP access

Paid carer’s leave

Family leave

Discounts on EE & BT products

Career development support

Volunteering days

Optional private healthcare

Dental cover

Qualifications

• Confident communicator with strong relationship-building skills.
• Experience in customer service or sales is a plus.

Responsibilities

• Engage with customers over the phone to enhance their digital lives.
• Provide information about products and services without hard selling.

Skills

Communication Skills

Negotiation Skills

Customer Service

Education

High School Diploma

Job description

Call Center Operator - Uncapped Commission (Tredegar), Tredegar

Client: EE

Location: Tredegar, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Details

Job Views: 4

Posted: 08.05.2025

Expiry Date: 22.06.2025

Job Description

Type: Full time, Permanent

Salary: £25,087 rising to £25,684 at 9 months, plus uncapped commission

Hourly rate: £12.82

If you’re a confident talker who enjoys asking questions and building relationships, this role might be perfect for you. Whether you have extensive life experience or are adept at negotiating in daily family scenarios, your transferable skills can lead to success as a sales advisor with EE. We provide comprehensive training so you can confidently discuss our products and services.

This role does not involve 'hard sales'. Instead, you'll engage with customers over the phone to discuss how we can enhance their digital lives and find the right products for them. Join our Sales Team in Merthyr and use your skills to make a difference.

We recognize that life is dynamic. To support your success, we offer flexible working arrangements, including scheduling your own breaks, banking time, and occasional home working options.

What’s in it for you?

• Starting salary of £25,087, rising to £25,684 at 9 months, plus incentives and bonuses.
• Online GP access via telephone or video, available 24/7 for you and your immediate family, fully funded by EE.
• Market-leading paid carer’s leave—up to 2 weeks off to support colleagues caring for family or friends.
• Family Leave: 18 weeks of full pay and 8 weeks of half pay in the first year, for maternity, paternity, and adoption leave, supporting all parents regardless of how they choose to grow their family.
• Discounts on EE & BT products, including mobile and broadband, saving you hundreds of pounds annually.
• Support for your career development—EE is committed to helping you achieve your professional goals.
• Volunteering days to give back to your community.
• Optional private healthcare and dental cover for you and your family.