Customer Service Representative - Uncapped Commission (Tredegar)

JR United Kingdom; Tredegar; On-site; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking a Customer Service Representative to join their dynamic team in Tredegar. This full-time role offers a competitive starting salary with opportunities for growth, including uncapped commission. The ideal candidate will possess strong communication skills and a passion for helping customers discover the right products for their digital needs. Flexible working arrangements and a range of attractive perks, including healthcare and generous leave policies, make this an exciting opportunity for those looking to advance their careers in a supportive environment.

Benefits

24/7 Online GP Access

Paid Carer’s Leave

Family Leave

Discounts on EE & BT Products

Career Development Support

Volunteering Days

Optional Private Healthcare

Dental Coverage

Qualifications

• Confident communicator with the ability to build relationships.
• Experience in customer service or sales roles is beneficial.

Responsibilities

• Engage with customers over the phone to enhance their digital lives.
• Provide information on products and services tailored to customer needs.

Skills

Communication Skills

Sales Skills

Customer Relationship Management

Education

High School Diploma

Job description

Customer Service Representative - Uncapped Commission (Tredegar)

Client:

EE

Location:

Tredegar, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

3

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Full time: Permanent

Salary: £25,087 rising to £25,684 at 9 months in role, plus uncapped commission

Hourly rate: £12.82

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Join our Sales Team in Merthyr!

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’ll support your success by allowing you to schedule your own breaks, bank time, and the option of occasional home working.

What’s in it for you?

• Starting salary of £25,087, rising to £25,684 at 9 months, plus incentives and bonuses.
• Online GP – 24/7 access to a GP via telephone or video for you and your immediate family, fully funded by us.
• Market-leading paid carer’s leave, up to 2 weeks off for carers supporting family or friends who are disabled, ill, or elderly.
• Family Leave – Equalised maternity, paternity, and adoption leave, offering 18 weeks full pay and 8 weeks half pay in the first year.
• Huge discounts on EE & BT products, including mobile and broadband, saving hundreds of pounds annually.
• Support for carving your own career path; we’re passionate about developing our people.
• Volunteering days to give back to your community.
• Optional Private Healthcare and Dental coverage for you and your family.

Note: If you are not a passport holder of the country for the vacancy, you might need a work permit. Check our Blog for more information.

Bank or payment details should not be provided when applying. All applications should be made via the 'Apply now' button.

Created on 08/05/2025 by JR, United Kingdom